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About Warranty Week
Founded in 2002. Warranty Week is the premier newsletter for information on warranty management systems, claims management systems, online warranty processing services, extended warranty services, product warranty program administration, and online registration. We have published over 500 newsletters and are the most reliable source for all Warranty related news.
An online newsletter and website for warranty professionals, consisting of a free weekly newsletter emailed to subscribers, plus a website containing approximately 560 keyword-searchable pages, linked to a home page at https//www.warrantyweek.com/ and sponsored by top warranty and service contract companies such as PCMI Corp., Tavant Technologies, Marsh Inc., Syncron AB, and PTC.
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** DOES NOT DISCLOSE YOUR PERSONAL INFORMATION**
to outside parties UNDER ANY CIRCUMSTANCES.
Periodically, aggregate statistics will be provided to our advertising partners, but no specfic or personal information will be included. We do ask you if you are interested in receiving relevant information or offers from warranty vendors via email. You may choose to receive this information or easily "unsubscribe" and choose NOT TO RECEIVE any emails from Warranty Week outside of your newsletter subscription.
🔶 If you choose to receive additional information other than your newsletter, this information is sent to you directly by Warranty Week. If you choose not to receive other information from us, this WILL NOT AFFECT your regular subscription. If you choose to discontinue your newsletter subscription, you may also do this by simply unsubscribing at any time. When you send us your "unsubscribe" request to each of our offerings, YOUR RECORD GETS PERMANENTLY REMOVED from these databases as we receive your remove requests.
🔶 Thank you for making Warranty Week the Web's premier resource for warranty professionals and please let us know how we can serve you better!
🔶 What information do we collect?
🔷 We collect information from you when you subscribe to our newsletter.
🔶 What do we use your information for?
🔷 Any of the information we collect from you may be used in one of the following ways:
To send our weekly newsletter.
"Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested."
🔶 Do we use cookies?
🔷 As per our Cookie Policy (bottom accordion tab) our system requires the use of certain cookies to function. We also have optional cookies you may opt-in or opt-out of using.
🔶 Do we disclose any information to outside parties?
🔷 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
🔶 GDPR Compliance
🔷 We are in compliance The European Union’s General Data Protection Regulation (G.D.P.R.) laws which are meant to ensure a common set of data rights in the European Union. (see lower accordion tab)
🔶 California Online Privacy Protection Act Compliance
🔷 Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
🔶 Children's Online Privacy Protection Act Compliance
🔷 We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.
Our website, products and services are all directed to people who are at least 13 years old or older.
🔶 Your Consent
🔷 By using our site, you consent to our web site privacy policy.
🔶 Changes to our Privacy Policy
🔵 If we decide to change our privacy policy, we will post those changes on this page.
🔶 Contacting Us
🔷 If there are any questions regarding this privacy policy you may contact us using the information below.
Warranty Week Home Page
10520 66th Road
Forest Hills, NY 11375-2179
USA
📧 Editor
📅 Last Updated: December 12, 2024
This Data Protection Notice explains how we collect and use your personal information. Please read this notice carefully to understand our practices.
🔶 Information We Collect ‐ We may collect the following personal information about you:
- 🔹 Email address
- 🔹 IP address
- 🔹 Other information you provide through our website or contact forms
🔶 How We Use Your Information ‐ We may use your personal information for the following purposes:
- 🔹 To respond to your inquiries or requests
- 🔹 To provide you with information about our products or services
- 🔹 To improve our website and services
- 🔹 To comply with legal requirements
🔶 Your Rights ‐ You have the following rights under the General Data Protection Regulation (GDPR):
- 🔹 Access: You have the right to request a copy of the personal information we hold about you.
- 🔹 Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- 🔹 Erasure: You have the right to request that we delete your personal information.
- 🔹 Restriction: You have the right to request that we restrict the processing of your personal information.
- 🔹 Data portability: You have the right to request that we transfer your personal information to another organization.
- 🔹 Object: You have the right to object to the processing of your personal information.
🔶 How to Exercise Your Rights
🔷 To exercise any of your rights, please contact us using the information provided below.
🔶 Contact Information: 📧 Editor
🔶 Changes to This Notice
🔵 We may update this Data Protection Notice from time to time. Any changes will be posted on this page.
📅 Last Updated: December 12, 2024
- 🔹 Essential Cookies: These must be enabled for the site to function correctly.
- 🔹 Optional Cookies: These control opt-in or opt-out of certain enhancements to the site.
📅 Last Updated: December 12, 2024
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Privacy Policy, GDPR guidelines & Cookie Policy
** DOES NOT DISCLOSE YOUR PERSONAL INFORMATION**
to outside parties UNDER ANY CIRCUMSTANCES.
Periodically, aggregate statistics will be provided to our advertising partners, but no specfic or personal information will be included. We do ask you if you are interested in receiving relevant information or offers from warranty vendors via email. You may choose to receive this information or easily "unsubscribe" and choose NOT TO RECEIVE any emails from Warranty Week outside of your newsletter subscription.
🔶 If you choose to receive additional information other than your newsletter, this information is sent to you directly by Warranty Week. If you choose not to receive other information from us, this WILL NOT AFFECT your regular subscription. If you choose to discontinue your newsletter subscription, you may also do this by simply unsubscribing at any time. When you send us your "unsubscribe" request to each of our offerings, YOUR RECORD GETS PERMANENTLY REMOVED from these databases as we receive your remove requests.
🔶 Thank you for making Warranty Week the Web's premier resource for warranty professionals and please let us know how we can serve you better!
🔶 What information do we collect?
🔷 We collect information from you when you subscribe to our newsletter.
🔶 What do we use your information for?
🔷 Any of the information we collect from you may be used in one of the following ways:
To send our weekly newsletter.
"Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested."
🔶 Do we use cookies?
🔷 As per our Cookie Policy (bottom accordion tab) our system requires the use of certain cookies to function. We also have optional cookies you may opt-in or opt-out of using.
🔶 Do we disclose any information to outside parties?
🔷 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
🔶 GDPR Compliance
🔷 We are in compliance The European Union’s General Data Protection Regulation (G.D.P.R.) laws which are meant to ensure a common set of data rights in the European Union. (see lower accordion tab)
🔶 California Online Privacy Protection Act Compliance
🔷 Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
🔶 Children's Online Privacy Protection Act Compliance
🔷 We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.
Our website, products and services are all directed to people who are at least 13 years old or older.
🔶 Your Consent
🔷 By using our site, you consent to our web site privacy policy.
🔶 Changes to our Privacy Policy
🔵 If we decide to change our privacy policy, we will post those changes on this page.
🔶 Contacting Us
🔷 If there are any questions regarding this privacy policy you may contact us using the information below.
Warranty Week Home Page
10520 66th Road
Forest Hills, NY 11375-2179
USA
📧 Editor
📅 Last Updated: December 12, 2024
This Data Protection Notice explains how we collect and use your personal information. Please read this notice carefully to understand our practices.
🔶 Information We Collect ‐ We may collect the following personal information about you:
- 🔹 Email address
- 🔹 IP address
- 🔹 Other information you provide through our website or contact forms
🔶 How We Use Your Information ‐ We may use your personal information for the following purposes:
- 🔹 To respond to your inquiries or requests
- 🔹 To provide you with information about our products or services
- 🔹 To improve our website and services
- 🔹 To comply with legal requirements
🔶 Your Rights ‐ You have the following rights under the General Data Protection Regulation (GDPR):
- 🔹 Access: You have the right to request a copy of the personal information we hold about you.
- 🔹 Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- 🔹 Erasure: You have the right to request that we delete your personal information.
- 🔹 Restriction: You have the right to request that we restrict the processing of your personal information.
- 🔹 Data portability: You have the right to request that we transfer your personal information to another organization.
- 🔹 Object: You have the right to object to the processing of your personal information.
🔶 How to Exercise Your Rights
🔷 To exercise any of your rights, please contact us using the information provided below.
🔶 Contact Information: 📧 Editor
🔶 Changes to This Notice
🔵 We may update this Data Protection Notice from time to time. Any changes will be posted on this page.
📅 Last Updated: December 12, 2024
- 🔹 Essential Cookies: These must be enabled for the site to function correctly.
- 🔹 Optional Cookies: These control opt-in or opt-out of certain enhancements to the site.
📅 Last Updated: December 12, 2024
Contributors
Articles submitted to Warranty Week should address issues of importance to managers in manufacturing industries such as automobiles, trucks, consumer electronics, and home appliances that traditionally provide basic manufacturers' warranties with their products. More specifically, the articles should point out ways of improving the management of warranty programs, reducing warranty program cost, raising quality levels, reducing defect rates, improving response time, reducing warranty fraud, etc. If there is a common thread we look for, it would be the application of computer technology to the improvement of the warranty management process.
Through both a weekly email broadcast (over 7,000 recipients as of December 2017) and an online Web site (averaging upwards of 19,000 page requests per week), Warranty Week reaches an educated audience of thousands of warranty professionals worldwide. Most of this diverse and dispersed group of people are involved in warranty processing, from upper level (CEO, CIO, VP, GM) to middle-level positions (plant managers, department heads, engineers and consultants) in a vast cross section of manufacturers, dealers, retailers, third party plan administrators, insurance companies, software developers, and investors. What they have in common is a professional interest in the warranty process, from the assembly line to the consumer's home. Consumers are not a major part of the readership, although fleet managers in the airline, trucking, and metropolitan transportation fields are.
Success stories are welcome, but failures can teach others valuable lessons, too. Don't overlook the negative side-effects of warranty process automation -- unemployment, cost overruns, obsolete equipment caused by changes in the market -- but try to find the positive lessons for managers faced with similar situations.
Manuscript Requirements
Copy must be submitted in an electronic format. A plain text document in the body of an email message is best, but a Word document is also acceptable. The problem is that Word is quite hostile to HTML reformatting, in spite of the built-in converter. However, if photos or diagrams are part of the presentation, then a Word version can serve as a handy guide during the reformatting. Authors are strongly encouraged to add hyperlinks to their copy, in lieu of footnotes, sidebars, or extensive background explanations. Let's make use of the medium, and link as much as we can. However, keep in mind that the copy will end up incorporated into a pre-existing Web page as a 500-pixel-wide column, so advanced HTML formatting (style sheets, frames, JavaScript, etc.) is not advisable. It may interfere with the rest of the page (this is the biggest problem with the built-in Word-to-HTML reformatter: it assumes it is the page, not an insert into an existing page).
Charts and tables are strongly encouraged, but direct conversions from Excel to HTML are also troublesome, especially if there are multiple tables to be converted. It's the same problem: Excel reformats charts in a way that interferes with existing formatting of the rest of the page. Charts and graphics delivered in a JPEG, GIF, Bitmap, or PowerPoint format are best, but tables built in Excel can also be manually converted into HTML, as long as they're not overly complex. Please place all photos, graphics, charts, and diagrams in a separate folder. Line width should be 65-70 characters, left-justified. No handwritten manuscripts, please.
Manuscript length is determined by the value of your words. Don't pad out a story with more words than are necessary to make your point, but don't cut out important concepts or ideas to make space. Let us decide what to cut, if that becomes necessary, to fit our available space. Also keep in mind that extensive amounts of background material can be posted separately on second or third pages, with "see also" hyperlinks added to the body of the main piece. We encourage the inclusion of hotlinks to pre-existing white papers, press releases, news articles, slide shows, and other supplemental materials, especially as contact options.
Please include a short biography of the author(s) at the end. It need not be long or detailed. Three or four sentences is just fine. The goal is to provide the reader with both a brief background about the author(s) and a way to contact them with questions or comments. And don't forget to include a headshot photo!
The three main categories of articles we seek are:
- Concept/theory -- approximately 2,000-3,000 words
- Applications -- approximately 700-1,500 words
- Case studies -- approximately 1,500-2,000 words
Art Requirements
Photos, charts, graphs, drawings, and other artwork should be sent in an electronic file format, preferably in a JPEG, GIF, or Bitmap format. Headshots should be at least 140 x 210 pixels (w x h) in size, and in an approximately 2:3 aspect ratio. Logos, clip art, and other design elements can be any size or aspect ratio, although anything wider than 480 pixels may need to be reduced in size to fit the available column width. If there are extra-large graphics or diagrams, we'll put a smaller 480-pixel-wide hotlinked version of it into the newsletter with instructions to "click here to see full-size version." Please include a credit line for the source of a graphic if other than the author.
Rights
All articles must be original and must not have been previously published elsewhere. Warranty Week will encourage others to hotlink to the online version of the newsletter, and we will provide a package of logos, graphics, and HTML code to help a Webmaster accomplish this. We also encourage the inclusion of hyperlinks directing readers to the authors' bio, business and personal Web sites, and contact information. We also will provide authors with at least one copy of the HTML email edition of the article, which they are then free to forward and rebroadcast in its entirety to others. But the copyright will remain with Warranty Week.
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