Meetings

Upcoming events

Vehicle Service & Warranty Lifecycle Summit

MAPconnected's annual event brings together leading motor vehicle OEMs, parts and equipment suppliers, dealers, distributors, logistics and services providers to discuss best practices that reduce costs and friction and lead to enhanced product quality, brand loyalty and customer satisfaction. Key warranty lifecycle tracks include: warranty & quality management, technical & field service operations, service plans & parts, and connected customer care & recalls.

October 22 ⟶ 23, 2024
Westin Southfield Detroit
Recall, Customer Campaigns & Legal Roundtable

Hosted by MapConnected, topics discussed at this roundtable will include: Categorizing vehicle recalls based on risk factors, resolving customer cost sharing disputes, customer care, recall execution best practices, and dealer & field engagement.

October 23 ⟶ 23, 2024
Westin Southfield Detroit
Technical Services & Diagnostics Roundtable

Hosted by MapConnected, topics discussed at this roundtable will include: How diagnostics impact the full claim lifecycle, pros and cons of guided diagnostics, creation & utilization of technical publications, cutting-edge diagnostics equipment & technologies, service labor times development & trends, OTA’s discussions, and more.

October 23 ⟶ 23, 2024
Westin Southfield Detroit
EV Service, Operations & Aftersales Summit

Hosted by MapConnected, topics discussed at this summit will include: Exploring new services & revenue generation for dealers & aftermarket, maximizing profitability in aftersales parts & repair, setting up cross-brand services & infrastructure, navigating warranty risk and driving extended warranty business, EV diagnostics process, tech training, regulations & safety, MVP deliverables, OTA’s, and more.

October 24 ⟶ 24, 2024
Westin Southfield Detroit

Featured event

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