Meetings

Upcoming events

Extended Warranty & Service Contract Innovations Forum

Now in its 10th year, SSN presents the annual service contract industry event, which will be held in Nashville on September 18 and the morning of September 19. It features speakers crossing multiple industries, including auto, appliance, mobile, electronics, home, and heavy equipment. Topics will include data analytics, consumer trends, third-party training, service contract law changes, and how the Internet of things, voice assistants, and other new technologies will affect the future of warranties. The forum will also include a series of industry-specific roundtable discussions and news flashes in automotive, electronics, appliances, and mobile, and two optional add-on forums will follow it on the afternoon of September 19 and the morning of September 20: B2B Commercial Service Contract Innovations, and Service Support Innovations. Use discount code WW300 to get a $300 discount off the price of your registration.

September 18 20, 2019
Renaissance Hotel, Nashville TN
OESA Warranty Management Council Meeting

The Original Equipment Suppliers Association Warranty Management Council is a unique forum for automotive-centric warranty professionals to discuss topics such as warranty management and supplier recovery negotiations. The group meets quarterly at the Michigan State University Management Education Center in Troy, MI. OEM representatives address the group at almost every meeting. Non-council members should contact Keiyania Mann at kmann@oesa.org if interested in attending.

September 26, 2019
MSU Management Education Center, Troy MI
AIAG Quality Summit

No longer is it sufficient to just train certain employees. A certified organization now needs a documented process for identifying needs and achieving competence of personnel performing activities affecting conformity to product and process requirements. The AIAG Quality Summit will examine the competency requirements in IATF 16949, provide insights on methods and tools for assessing quality competencies and share best practices from organizations that are excelling in this arena.

October 2 3, 2019
Suburban Collection Showplace, Novi MI
Automotive Warranty Management USA

The fourth annual U.S. gathering of the European Networking Group's warranty conference takes place in the Detroit area this year. It's aimed at senior vice presidents, VPs, directors, and managers responsible for warranty, customer service, quality, and service contracts, at both OEMs and suppliers.

October 22 23, 2019
Henry Hotel, Dearborn MI
F&I Reinsurance & Product Conference

The conference, aimed at insurance professionals, administrators, and risk managers, features three seminars: Fundamentals of Risk Transfer; Risk Transfer and Taxation; and Vehicle-Related Protection Products and Structure. Speakers include numerous executives from the vehicle service contract industry. Attendees can earn up to 22 Continuous Professional Education credits.

October 28 30, 2019
Tempe Missions Palms, Tempe AZ
OESA Warranty Management Council Meeting

The Original Equipment Suppliers Association Warranty Management Council is a unique forum for automotive-centric warranty professionals to discuss topics such as warranty management and supplier recovery negotiations. The group meets quarterly at the Michigan State University Management Education Center in Troy, MI. OEM representatives address the group at almost every meeting. Non-council members should contact Keiyania Mann at kmann@oesa.org if interested in attending.

December 5, 2019
MSU Management Education Center, Troy MI

Recent events

Warranty Chain Management Conference
Warranty Chain Management Conference