September 28, 2017
sponsored by Tavant
ISSN 1550-9214         

Service Contract Insurance Stocks:

Though there are very few publicly-traded companies that derive most of their revenues from sales of extended warranties, almost a dozen public companies have a significant share of the business. Whether it's from home warranties, auto, electronics or mobile phones, the success of their protection plan sales efforts provide investment opportunities to outsiders.

Though the barriers to entry are extremely high, there's a relatively easy way to buy a small stake in the extended warranty industry. All you have to do is purchase some shares in one of at least 11 public companies with a significant interest in the business.

Last week, we detailed the members of our A-Team of Extended Warranties, consisting of 10 companies with leading roles in the service contract industry. This week, we're revisiting five of them, examining them as investments rather than purely as market share leaders, and we're looking at six additional publicly-held companies that are also leaders in the field, but whose names don't happen to begin with the letter A.

All but one pay dividends, and most have also appreciated significantly in price in recent years. However, all 11 have peaked in price at some time earlier this year. So the question is, will they resume their upward climb soon? Or will their declines continue to accrue?

First, in terms of full disclosure, Warranty Week is a newsletter about the service contract and product warranty industries, and is not an investment advisor, and none of what follows should be seen as investment advice, nor a solicitation to any person of any offer to purchase any securities. Our goal is to merely inform readers that these investment opportunities exist in what is otherwise a largely opaque and privately-held industry. If you have any doubts as to the merits of a specific investment described below, you should seek advice from an independent financial advisor.

Second, Warranty Week employees are not permitted to invest in any companies we write about, so we do not own and will not own any shares in these companies, either directly or indirectly. Third, AmTrust/Warrantech currently is, and Assurant Solutions previously was, a major sponsor of this newsletter, but that status will not affect the objectivity of our coverage, now or in the future.

For each of the companies below, we've provided a brief profile, a chart of their stock price, and some links to additional information. In each case, the price charts begin on September 15, 2008 and end this month, more than nine years since the week that nearly wrecked the finance and insurance industries.

AIG

AIG

Let's start with AIG. The American International Group Inc. (Ticker: AIG) was founded in Shanghai by Cornelius Vander Starr in 1919. It eventually became the world's largest insurance company, before nearly failing during the 2008 financial crisis.

Shares of AIG, after adjusting for reverse splits and other factors, were trading for several hundred dollars each in early September 2008, before falling precipitously as the crisis began to unfold. On September 15, the day that Lehman Brothers filed for bankruptcy, they closed at $74.03 per share. By early March 2009, when the end of the world looked near, they bottomed-out at only 27 cents per share (the equivalent of $5.44 after a 1-for-20 reverse split performed later that summer).

Now, they're trading respectably again, in the high 50s and low 60s. The U.S. government sold the last of its AIG shares in late 2012, and the company launched a "Thank You America" advertising campaign soon after.


Figure 1
American International Group (AIG) Common Stock Price
(US$ per share, 2008-2017)

Figure 1


Here's the paradox: While service contracts represent only a small part of AIG's total revenue, AIG represents a major part of the service contract industry worldwide. AIG's Warranty Division, through both the Illinois National Insurance Company and the New Hampshire Insurance Company, underwrites the service contracts of Best Buy and several other retailers, and provides the underwriting for the accidental damage protection of the AppleCare extended warranty program. It used to also underwrite the service contracts of Wal-Mart and Kmart, until the administrator it was working with at the time was acquired by a company that worked with another insurance company.

In 2012 AIG acquired Service Net Solutions LLC, an administrator founded in 1996 by some ex-GE veterans in a historic building across the river from the GE Appliances headquarters in Louisville. Along with Service Net came a thriving HVAC extended warranty business, and key accounts such as CDW and Newegg.com.

Thanks to the incredible worldwide growth of the Apple iPhone, AppleCare is now the world's largest extended warranty program of any kind, selling an estimated $7.25 billion worth of contracts in the year ended September 2015, and an estimated $5.9 billion in the year ended September 2016 (we'll have an update on this fiscal year in late October).

And because of AppleCare and Best Buy, as well as several other accounts, we estimate that AIG's name is on roughly 21% of the service contracts sold in the U.S. for mobile phones, appliances, and electronics. That's second only to Asurion, which dominates the mobile phone insurance segment of the protection plan industry.

AIG resumed dividend payments in December and is now paying out 32 cents per quarter, for an annual yield of 2.1% based on today's closing price of $60.97 per share. The financial strength ratings of its underwriters continue to get an A (Excellent) grade from AM Best, while its senior debt rates a BBB+ (Investment Grade) from Standard & Poors.

Allstate

Allstate

Long before it acquired SquareTrade Inc. in early January, Allstate Corp. (Ticker: ALL) was already a major player in the extended warranty industry. Allstate Dealer Services, its administrator Pablo Creek Services Inc., and its underwriter First Colonial Insurance Company, have a major presence in the vehicle service contract industry, selling through dealers as well as working with several independent administrators. ERJ Insurance Group Inc., doing business as American Heritage Insurance Services, administers Allstate's Guaranteed Asset Protection (GAP) program.

Back in a September 2010 newsletter, Warranty Week estimated that Allstate controlled 9.5% of the VSC market in the U.S., behind only Assurant and The Warranty Group. As the market has grown in the seven years since, we estimate that Allstate's share has grown a bit larger.

Allstate's common shares briefly dipped below $60 in late 2015 and early 2016 before resuming a steady climb that has brought them as high as $95.25 in recent months.


Figure 2
Allstate (ALL) Common Stock Price
(US$ per share, 2008-2017)

Figure 2


Allstate raised its dividend to 37 cents per quarter in February, for an annual yield of only 1.6% based on today's closing price of $91.29 per share.

The SquareTrade acquisition rounds out the company's offerings by adding retail electronics, mobile phones, and appliances to the products covered by Allstate-run protection plans. SquareTrade, through subsidiaries such as CE Care Plan Corp., Complete Product Care Corp., SquareTrade Protection Solutions Inc., and ST Product Care Corp., is usually both the administrator and the obligor for the service contracts its retail partners sell.

SquareTrade also sells direct through its own website. And unlike most of its competitors, it features its own brand prominently, even when selling through its retail partners. The company strives to maintain the highest possible customer satisfaction ratings, especially on websites that feature customer reviews.

However, SquareTrade is not and has not been profitable. After the acquisition closed in early January, Allstate revealed that SquareTrade has lost money in each of the previous five years. In 2015, SquareTrade had revenue of $259 million and a net loss of $26.5 million. In 2014, SquareTrade had sales of $192 million and a net loss of $37.4 million. Allstate has not published any financial reports for SquareTrade in 2016, but in the first half of 2017, Allstate reported $166 million in SquareTrade premiums written and a further $57 million in underwriting losses. SquareTrade's combined ratio was an embarrassing 144%, meaning, essentially, that they're charging only 70 cents for every dollar of protection.

Still, SquareTrade is one of the best-known extended warranty administrators in the business, providing its own branded protection plans on a major share of the Amazon.com website, as well as through retailers such as Costco Wholesale, Office Depot, Staples, Sam's Club, and Target. Most are underwritten by Starr Indemnity & Liability Company, but some have moved over to Continental Casualty Company, a unit of CNA Financial Corp. None are using Allstate underwriters, however, and no plans have been announced to get them to switch.

AmTrust

AmTrust

AmTrust Financial Services Inc. (Ticker: AFSI) was founded in 1998 by Barry Zyskind, the chairman and CEO, along with brothers George and Michael Karfunkel. They soon acquired the extended warranty business known as Technology Insurance Company Inc., a spin-off from Wang Laboratories, and turned it into a foothold in the service contract industry.

In 2006, AmTrust acquired Wesco Insurance Co., which along with TIC remain its underwriting arms to the present day. AmTrust acquired Warrantech in 2010, gaining an increased presence in the administration side of the business. Wesco works with both AMT Warranty Corp. and Warrantech Automotive Inc., two of the company's VSC administrators. But it also underwrites VSCs for several independent administrators, such as Royal Administration Services Inc.

In a 2010 VSC market sizing, Warranty Week estimated AmTrust and Warrantech to have a 6.1% share of what was then an $11.75 billion industry (measured by the amount of premiums paid by U.S. consumers for VSCs). So it's long been a top 10 provider in that market segment. In 2015, AmTrust bought VSC administrator Warranty Solutions from Wells Fargo & Co., adding to its market share. In the UK, AmTrust acquired the VSC administrator Car Care Plan Holdings in 2012.

Administrator Warrantech Consumer Product Services Inc. has clients such as BrandsMart USA, a portion of the Amazon.com account, Microsoft, Menard's, and several other manufacturers and retailers. However, one of its largest clients, appliance and electronics retail chain hhgregg, went bankrupt in March, though the company is set to reopen under new ownership on October 1.

AmTrust's Specialty Risk and Extended Warranty segment is the home of all its service contract interests. AmTrust reported $2.5 billion in gross written premium in this segment last year, accounting for a little less than a third of the entire company's revenue. A little over a billion of that was written in the U.S. About $429 million came from the UK. We estimate that about $1.6 billion, or 63% of the segment, is extended warranty, while the remainder is specialty risk.

As can be seen in the chart below, AmTrust traded as high as $33 per share back in the summer of 2015, before dipping into the 20s and then the teens in the two years since. The open question is, does this represent a buying opportunity or is it the start of a decline after the peak?


Figure 3
AmTrust (AFSI) Common Stock Price
(US$ per share, 2008-2017)

Figure 3


Short sellers have been conspiring in recent years to drive the stock price down with their allegations. Much publicity was given to a story in April that featured an auditor from BDO making his way around the AmTrust offices, asking colleagues to speak into a Starbucks gift card that secretly housed a recording device. Turned out he was also secretly working for the FBI.

In downtown New York City, where AmTrust is based, there's a saying that "money talks, everything else walks." Last October, AmTrust raised its quarterly dividend to 17 cents per share, for a relatively generous annual yield of 5.0%, based on today's closing price of $13.70 per share. And at that level, it represents the highest yield among all the service contract investments we can find. So again, we ask, is this a buying opportunity, or is it a value trap?

Assurant Inc.

Assurant

Assurant Inc. has a significant presence on both the vehicle and the retail sides of the service contract industry. And on the retail side, it also has a significant presence in all three of the top product sectors for extended warranties: mobile phones, electronics, and appliances.

The company traces its roots back to Wisconsin, where the La Crosse Mutual Aid Association was formed 125 years ago. It changed its name to the Time Insurance Company in 1890, and was acquired by a Dutch company in 1978. In 1991, the Dutch parent changed its name to Fortis Insurance, and in 1999 it acquired American Bankers Insurance Company of Florida.

Five years later, Fortis decided to spin off its U.S.-based portion of its business into a separate company. That company, renamed Assurant Inc. (Ticker: AIZ), went public in February 2004. American Bankers Insurance Company of Florida remains its primary underwriter in the service contract industry, while either Federal Warranty Service Corp. or Signal Service Solutions LLC are usually listed as the administrators.

In 2015, Assurant announced its intent to exit the health insurance industry, to focus on service contracts, renters insurance, annuities, flood insurance, and funeral expense pre-payment services. After completing that sale, Assurant reorganized its business units. What was once called Assurant Solutions is now part of the Global Lifestyle segment, which includes Global connected living (mobile phone insurance and retail service contracts), Global vehicle protection services, Global credit, and other.

Out of an estimated $2.2 billion in net earned premiums reported for service contract sales in the U.S. last year, we estimate that roughly 40% came from retail electronics and appliances, while about 35% came from vehicle service contracts, and about 25% came from mobile phone insurance. Both VSCs and mobile phone insurance are growing at a good clip.

On the retail electronics and appliance side, however, Assurant Solutions seems to be on a downward slope. Over the past few years, it lost the Staples account to SquareTrade, lost Home Depot to Asurion LLC, and lost Radio Shack, CompUSA, and Circuit City to bankruptcies. As a result, we estimate that its net earned premiums in this sector declined about 10% last year. But it still has large accounts such as T-Mobile and Lowe's, along with a minority share of the Amazon.com account. And it has a promising international service contract business as well, which adds another billion dollars to its revenue stream.

Shares of Assurant peaked at a price of $106.99 in July 2017. They fell back below $90 in early September, but have recovered somewhat since.


Figure 4
Assurant (AIZ) Common Stock Price
(US$ per share, 2008-2017)

Figure 4


Assurant raised its quarterly dividend to 53 cents a share in November, giving its shares an annual yield of 2.2% based on today's closing price of $95.78 per share. With 10-year U.S. Treasury bonds currently yielding 2.3%, the question is, which is a better investment in the long run?

CNA Financial

CNA The CNA Financial Corp. (Ticker: CNA) takes its name from the first letter of three of its major acquisitions: the Continental Casualty Company, the National Fire Insurance Company, and the American Casualty Company. It was formed in Detroit in 1897 to provide insurance services to railroad employees, though it long ago sold off those operations and moved to Chicago. CNA has an extensive presence on both the vehicle and the retail sides of the service contract industry. Its Specialty Insurance business segment, which includes Warranty and Alternative Risks, reported $2.78 billion in net written premium last year, an 85% combined ratio, and $650 million in operating income. CNA National Warranty Corp. is the name of the VSC and GAP operation. The Continental Casualty Company is underwriting retail service contracts, for administrators such as Asurion Service Plans Inc. and SquareTrade Inc., on behalf of clients such as AT&T, Sprint, Walmart, QVC, and B&H Photo.

CNA shares peaked at $53.67 back in August, and slipped below $50 again this month. But they've peaked and swooned in both 2011 and 2015, before resuming their climb soon afterwards.


Figure 5
CNA Financial (CNA) Common Stock Price
(US$ per share, 2008-2017)

Figure 5


CNA just recently raised its quarterly dividend to 30 cents a share, giving it an annual yield of 2.4% based on today's closing price of $50.00 per share. So the open question is if that's a bargain or not?

Old Republic

Old Republic

Old Republic International Corp. (Ticker: ORI) is one of only a few companies to have interests in both the vehicle service contract and home warranty sectors of the protection plan industry.

Its home and automobile warranty operations reported $274.6 million in net premiums earned in 2016, which was a little under 10% of the General Insurance Group's overall total. Old Republic Home Protection Company Inc., which the parent company acquired in 1982, is the home warranty provider. Old Republic Insured Automotive Services Inc., also known as ORIAS, is the VSC administrator.

Like many of the others profiled in this week's newsletter, the price of Old Republic's shares peaked recently, and has fallen since. Shares first closed above $20 in January, and hit their peak of $21.19 in early February. They last traded above $20 in July, and briefly dipped below $18 earlier this month.


Figure 6
Old Republic (ORI) Common Stock Price
(US$ per share, 2008-2017)

Figure 6


Old Republic is one of a relatively small pool of insurance companies that has increased its dividend at least once a year for more than 36 consecutive years. It raised its quarterly dividend to 19 cents a share in March, giving its common stock an attractive annual yield of 3.9% based on today's closing price of $19.73 per share.

Fidelity National

Fidelity National

Fidelity National Financial Inc. (Ticker: FNF) is best known as a provider of title insurance services to homeowners, and secondarily as a provider of home warranties. In a 2009 market sizing, Warranty Week estimated the market share of Fidelity National Home Warranty to be approximately 4.3% of a $1.5 billion industry, which placed them in sixth place.

Fidelity reports its title insurance and home warranty revenue together, so there is no way for external observers to independently confirm its market share in the latter market segment. Title premiums were reported at $4.7 billion in 2016, up from $4.3 billion in 2015. Fidelity said fees in the segment that includes home warranties increased by $21 million last year, "primarily attributable to revenue growth associated with our home warranty businesses as well as acquisitions." In early 2015, it acquired home warranty provider Buyers Protection Group Holdings LLC, at a reported cost of $46 million.

Besides title insurance and home warranties, the company also owns 55% of American Blue Ribbon Holdings LLC, which in turn owns restaurant chains such as O'Charley's and Ninety Nine. It also owns a majority of Black Knight Financial Services Inc., which provides technology and analytics services to the home mortgage industry. However, it intends to spin off this investment in the near future by distributing the shares it owns to existing shareholders.

The company's shares set a record high of $49.37 in early August before falling back slightly in recent weeks. It followed a similar pattern in 2014, peaking, then falling, then rising to new heights. However, if this is the beginning of yet another swoon, then it has really just begun.


Figure 7
Fidelity National (FNF) Common Stock Price
(US$ per share, 2008-2017)

Figure 7


Fidelity National raised its quarterly dividend to 25 cents a share in December, giving it an annual yield of 2.1% based on today's closing price of $47.04 per share.

Mercury Insurance Group

Mercury General

Mercury General Corp. is a provider of personal auto insurance, homeowners insurance, and what's called mechanical breakdown insurance. When it's sold by a non-insurance company, they call it an extended warranty or a vehicle service contract. But since Mercury General is a traditional insurance company, it's called mechanical breakdown protection.

Mercury General was founded in 1961 by George Joseph, the company's current CEO. More than 77% of the company's insurance policies are written for passenger cars, and 84% of the company's premiums are written in California. In 2016, the "other" business segment, which includes mechanical breakdown insurance, accounted for about 3.7% of the company's $3.17 billion in total revenue.

Mercury General's shares (Ticker: MCY) peaked at a price of $64.52 per share in early 2017. They threatened to surpass that mark in April before falling back again. For most of the time since, they've traded in a narrow range between $55 and $60.


Figure 8
Mercury Insurance (MCY) Common Stock Price
(US$ per share, 2008-2017)

Figure 8


Mercury raised its quarterly dividend to 62.3 cents per share in December, giving it an annual yield of 4.4% based on today's closing price of $56.76 per share.

More Investments

And then there are three additional publicly-held companies with significant states in the service contract industry, whose shares didn't begin trading publicly until after 2008. Ally Financial Inc., another member of our A-Team, went public in January 2014 (Ticker: ALLY). Ally raised its dividend to 12 cents a share in July, giving it an annual yield of 2.0% based on today's closing price of $23.89 per share.

First American Corp., another title insurance company with interests in home warranties, went public in May 2010 (Ticker: FAF). First American raised its quarterly dividend to 38 cents per share in September, giving it an annual yield of 3.1% based on today's closing price of $49.68 per share.

And then finally, we have ServiceMaster Global Holdings Inc. (Ticker: SERV), the owners of American Home Shield, which we estimate to have a 46% share of the home warranty industry (although AHS is slated to be spun off into a separate company late next year). ServiceMaster went public in June 2014. Its shares closed today at a price of $47.26. However, the company does not pay dividends.

Tavant

 

This Week’s Warranty Week Headlines

Study asks if pool coverage in home warranties is worth it.
Press Release, September 28, 2017
Mitsubishi Outlander hybrid gets 10-yr battery warranty.
Press Release, September 28, 2017
EY and Microsoft bring enhanced analytics to automotive industry.
Press Release, September 28, 2017
ACCC forces name change for "Extension to Manufacturer's Warranty."
Press Release, September 28, 2017
Honda & Lexus get top spots in UK dealer servicing survey.
What Car? (UK), September 28, 2017
 

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Mize Warranty Connect

 

Warranty Headlines (cont’d)

Tavant Technologies reports $140 million revenues in 2017.
Press Release, September 27, 2017
Fortegra appoints Jon Mikow as Vice President of Wireless.
Press Release, September 26, 2017
Are swappable batteries the future of electric vehicles?
Gadgets 360 (IN), September 26, 2017
Renault Australia to launch electric car with 3-to-5-yr warranty.
Motoring (AU), September 25, 2017
Starr appoints Matthew Taylor as VP of Extended Warranty.
Press Release, September 25, 2017
 

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PCMI - Your technology partner

 

Warranty Headlines (cont’d)

Alpha Warranty Services introduced unlimited distance VSCs.
Press Release, September 25, 2017
Royal Protection Plan offers consumer advice on VSCs.
Press Release, September 25, 2017
SquareTrade drop-tests iPhone 8 and Samsung Galaxy Note 8.
CNET, September 25, 2017
ACCC appeals dismissal of proceedings against LG Electronics Australia.
Press Release, September 25, 2017
Customer complains about paying shipping costs for broken phone.
Times of Malta, September 24, 2017
 

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After Warranty Analytics

 

Warranty Headlines (cont’d)

LG promises 2nd year of V30 warranty to customers who register.
Phone Arena, September 23, 2017
Some GameStops refuse to sell Nintendo Switch without an extended warranty.
Kotaku, September 22, 2017
GWC Warranty appoints Brian Stach as chief revenue officer.
SubPrime Auto Finance News, September 22, 2017
FASB changes revenue recognition standards for extended warranties.
Manufacturing Business Technology, September 22, 2017
iA Financial Group acquires DAC and Southwest Reinsure for $135m.
Press Release, September 21, 2017
 

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Warranty Headlines (cont’d)

Need a new appliance? Learn, compare, then ask for a deal.
Associated Press, September 21, 2017
Hurricanes may have significant impact on GAP coverage.
JD Supra, September 20, 2017
ACCC probes how automakers enforce warranty policies for their dealers.
Manufacturers Monthly, September 20, 2017
Repairing your cracked iPhone screen just got more expensive.
The Telegraph (UK), September 20, 2017
American Home Shield to help new customers change their locks.
Press Release, September 20, 2017
 

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Entigo, Founding Sponsor

 

Warranty Headlines (cont’d)

ServicePower signs both Repair Alliance and Domestic Appliance Guard.
Press Release, September 20, 2017
EFG Companies hosts 9th National Agent Council, issues awards.
Press Release, September 19, 2017
Smart contracts and sensors could help building operators manage claims.
Greentech Media, September 19, 2017
Toys R Us bankruptcy means great holiday deals for toy buyers.
USA Today, September 19, 2017
Motorola served with warranty-related class action lawsuit.
XDA Developers, September 18, 2017
The fine art of warranty claims negotiation can pay big dividends.
Fleet Owner, September 18, 2017
Prospect General & Fortegra launch Tenant Legal Liability program.
Press Release, September 18, 2017
Gander Mountain bankruptcy delays boat claim.
Wisconsin State Journal, September 18, 2017
These five car brands have the best 2018 warranties.
USA Today, September 16, 2017
Tips for spotting a flood-damaged car.
MarketWatch, September 16, 2017
Suzuki and Allianz expand their VSC program for used cars.
Motor Trade News (UK), September 16, 2017
Toyota offers unlimited distance VSCs in South Africa.
IOL (ZA), September 15, 2017
Gap insurance pays off for flood survivors.
Houston Chronicle, September 15, 2017
Wells Fargo CEO addresses auto scandals at Barclays conference.
Auto Finance News, September 13, 2017
AppleCare+ plans priced at whopping $199 for $999 iPhone X.
Pocket Now, September 13, 2017
Is AppleCare still worth it for the iPhone?
Gizmodo, September 13, 2017
Google offers Nexus 6P owners a Pixel XL as warranty replacement.
Android Police, September 13, 2017
What's the best new car warranty for 2017?
Cars.com, September 13, 2017
One-inch crack in the frame totals 2017 Corvette Grand Sport.
Jalopnik, September 13, 2017
Vehicle Protection Association annual meeting scheduled for Oct. 19-20.
Press Release, September 13, 2017
ACCO Brands chooses Vertical Solutions for field service management.
Press Release, September 13, 2017
Why flooded-out cars are likely total losses.
Consumer Reports, September 12, 2017
Price of AppleCare+ plans for iPhone 6s Plus & 7 Plus rises $20.
Tech Crunch, September 12, 2017
The Warranty Group adds online VSCs for used cars in UK.
Motor Trade News, September 12, 2017
Stout releases 2017 Automotive Warranty & Recall Report.
Press Release, September 11, 2017
Mize and WEX partner to offer an integrated claims payment solution.
Press Release, September 11, 2017
First American contractor tries to fix fridge 4 times, fails.
KDKA-TV Pittsburgh, September 11, 2017
FTC still has refund money for My Car Solutions scam victims.
Washington Post, September 11, 2017
Embattled CFPB chief Richard Cordray answers critics.
CBS News, September 10, 2017
BMW denies clogged windshield washer claim over 3rd party fluid used.
The Sun (UK), September 9, 2017
FCC tells consumers to watch out for auto warranty scams.
Press Release, September 8, 2017
SunTx Capital Partners acquires majority interest in Freedom Truck Finance.
Press Release, September 8, 2017
Tesla may use battery swapping in new electric heavy truck.
MarketWatch, September 7, 2017
American Water Resources explains service line warranty program.
WMC-TV Memphis, September 7, 2017
HomeServe USA acquires South Jersey Energy Service Plus.
Press Release, September 7, 2017
The Warranty Group adds online product protection plans in Australia.
Press Release, September 5, 2017
Unleaded 88, new 15% ethanol fuel, creates confusion in Wisconsin.
WTMJ-TV Milwaukee, September 5, 2017
Diesel car warranties could help maintain consumer interest.
Motor Trade News (UK), September 5, 2017
Connected cars could kill off the local auto repair shop.
Quartz Media, September 5, 2017
Wells Fargo plans to refund $80 million in GAP insurance premiums.
Jalopnik, September 5, 2017
Does your vehicle have a warranty?
Business Mirror (PH), September 5, 2017
New GM vehicle service contract disclosure form angers dealers.
Automotive News, September 4, 2017
Tesla certified pre-owned program offers 4-year/50,000-mile warranties.
Clean Technica, September 2, 2017
Leaked document shows how Apple decides to replace or repair iPhones.
Business Insider, September 1, 2017
Australian CCC loses case against LG over customer repairs.
Sydney Morning Herald, September 1, 2017
Honda reaches $605 million U.S. settlement over Takata air bags.
Reuters, September 1, 2017
American Guardian loses federal lawsuit against dealership.
Lexology, September 1, 2017
Mercedes-Benz to help flood-affected car owners in Mumbai.
Team BHP, September 1, 2017
Tesla Model S repairs cost only $10,500 over 300,000 miles.
Jalopnik, August 31, 2017
City of Fremont CA files class action against FieldTurf USA.
Class Action Newswire, August 31, 2017
Jaguar Land Rover's margins decline as warranty expenses rise.
Zee Business, August 31, 2017
Survey says dealers struggle to grasp potential of F&I programs.
SubPrime Auto Finance News, August 31, 2017
Alpha Warranty Services is Utah's 11th fastest growing business.
Press Release, August 31, 2017
Lenders offer assistance after hurricane Harvey.
Automotive News, August 30, 2017
WEX Inc. secures license to issue credit cards across Europe.
Press Release, August 30, 2017
Chevrolet offers 5-year/100,000-mile warranty on Low Cab Forward trucks.
Trucking Info, August 30, 2017
Structural warranties: A vital safety net for building projects.
Planning & Building Control Today (UK), August 30, 2017
NSW government reforms the Home Building Compensation Scheme.
Insurance & Risk (AU), August 30, 2017
Eastern Atlantic Insurance Co. gets negative outlook from AM Best.
Press Release, August 30, 2017
Most UK drivers unfamiliar with GAP insurance, study says.
Fleet Point (UK), August 29, 2017
Safeware and MEGA Group USA announce MEGA Protect program.
Press Release, August 29, 2017
Warranty expired on toxic-smelling Sound Solutions windows.
WBBM-TV Chicago, August 28, 2017
Warrantywise says car mechanics are the least-trusted trade in the UK.
iNews (UK), August 28, 2017
Tan Chong introduces extended warranty program for Nissan in Malaysia.
Carlist (MY), August 28, 2017
Chevrolet Brunei offers 3-year/10,000-km warranties.
Borneo Bulletin, August 26, 2017
Sears closing 28 more Kmart stores after $251 million net loss.
TWICE, August 25, 2017
VW engineer sentenced to 40 months for role in emissions fraud.
MarketWatch, August 25, 2017
Choice Home Warranty racks up 19 complaints in Indiana.
WXIN-TV Indianapolis, August 25, 2017
Tractor's $99 extended warranty pays off for Claremont farmer.
Farm Forum (Aberdeen SD), August 25, 2017
Kubota Engine completes roll out of Mize Warranty Software.
Press Release, August 24, 2017
Lawsuit accused Logitech of running out the clock on warranty claims.
The Register, August 24, 2017
Asurion and Claro expand device protection partnership in Peru.
Press Release, August 22, 2017
Sony Xperia owners may be eligible for $300 reimbursement.
Android Authority, August 22, 2017
Shield Total Insurance launches RV extended warranty plan.
Out & About Live (UK), August 22, 2017
KPMG auditors knew of Wells Fargo's illegal conduct since 2013.
MarketWatch, August 21, 2017
 

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