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Online Advice Columns:
Repetitious & Unanimous: Don't Accept 50/50
Warranties
Popular wisdom has it that the biggest problem with
50/50 warranties is the opportunity they create for
overcharges. If the job costs $50,
the warrantor will tell you it cost them $100, and charge you
half -- er, um, $50.
You think you're splitting the cost of repair with
the dealer, but they're tricking you into paying
the whole bill. You think your used auto is
covered by a warranty, but in reality it's not.
A Chorus of Critics
There are a whole bunch of credit unions on the Web
that seem to have borrowed heavily from each
others' advice pages. Not only the wording is
similar; they also each repeat that single example
of the $50 repair inflating into a $100 repair,
which is then split 50/50 with the customer.
See if you can spot the similarities below:
from: Research Federal Credit Union, Warren MI
"Talk warranty after you've settled on the price.
And never accept a 50/50 warranty--the dealer pays
half of warranty-covered expenses. On any vehicle,
fight for at least a 30-day, 100% drivetrain
warranty. If you're also thinking about buying an
extended service agreement, remember that the price
of a service agreement usually is negotiable, too."
nearly identical to:
from: LBS Financial Credit Union, Long Beach CA
"Talk warranty after you've settled on the price.
And never accept a 50/50 warranty--the dealer pays
half of warranty-covered expenses. On any vehicle,
fight for at least a 30-day, 100% drive train
warranty. If you're also thinking about buying an
extended service agreement, remember that the price
of a service agreement usually is negotiable, too."
from: Digital Federal Credit Union, Marlborough MA
"The warranty to avoid is any “50/50” warranty.
It's you pay half, they pay half. What's the
problem here? If you have a $50 repair, some
dealer's shops will bill you $100. Your fifty
percent now just happens to be the whole bill."
almost identical to:
from: Credit Union National Association Inc., Madison WI
"The warranty to avoid: any "50/50" warranty. You
know—you pay half, they pay half. What's the
problem here? Split what should be a $50 repair,
and some dealers will give you a bill for $100.
Your 50% now just happens to be the whole bill."
and to:
from: First New England Federal Credit Union, East Hartford CT
The warranty to fight for: A free ninety-day, 100%
Drive Train Warranty. Under the terms of this
warranty the seller will repair anything that makes
the car run for three months. Power windows and the
like aren't covered, but you can live with that. If
you can't get a free ninety-day warranty, try for a
sixty or thirty day.
The warranty to avoid: Any "50/50" warranty. You
know, you pay half, they pay half. What's the
problem here? Have a $50 repair, and some dealers
will give you a bill for $100. Your fifty percent
now just happens to be the whole bill.
In contrast to all these think-alike credit unions, Edmunds.com
Inc. remains neutral on the subject of 50/50
warranties in its
advice column about buying and selling used cars.
Instead of endorsing or criticizing 50/50
warranties, the Edmunds column merely suggests that
the seller provide a written warranty, and that the
buyer take the time to understand what percentage
of the work is covered. In other words, disclosure
of the percentages is more important than any
specific number.
In another Edmunds column entitled "Games Dealers Play," the topics of extended warranties and 50/50
warranties aren't even mentioned. Given the way
the credit unions go into detail to explain
what they perceive to be the unfair rules of the 50/50 warranty game, this
omission by Edmunds is more than peculiar.
Don't Be a Fool
The Motley Fool, normally an investment advice magazine, once carried a 13-part column called
Buying a Used Car. In the last part of that comprehensive piece, author Paul Maghielse pulls no punches in his damnation of 50/50 warranties:
"Used car lots are notorious for enticing buyers
with an extended mileage "50/50" warranty, or some
such beast. This warranty makes them a lot of
money. How? Well, they pay half the parts and
half the labor on the work performed, but, here's
the clincher, they perform the work and set the
rates. It's dealer shysterism at its worst, so
don't fall into this money pit even if they are
giving it to you for free."
See Also:
- The FTC Explains Its Decision
- Consumer Advocates Object
- Dealers Defend Use of 50/50 Warranties
- How NIADA Did It
- Credit Unions & Advice Columns Warn Against 50/50
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