Warranty News Headlines
January 1, 2007 to today
- N.E.W. Customer Service Companies makes multiple product announcements at CES in Las Vegas.Press Release, December 31, 2007
- Warranty Corporation of America cited for "most refreshing perspective on customer service."
Orlando Sentinel, December 30, 2007- New Minnesota law says a "certified" used vehicle must include some form of warranty.
West Central Tribune, December 29, 2007- Deloitte & Touche to pay $38.25 million to settle Delphi investor lawsuit.
Associated Press, December 27, 2007- Primer on warranty law advises consumers to read the small print in product warranties.
Colorado Springs Gazette, December 27, 2007- Higher attachment rates seen as key to Circuit City's financial recovery.
Barron's, December 24, 2007- Implied warranties help to protect gift-givers.
ABC News, December 24, 2007- Check the duration, coverages and exclusions of a product's warranty before buying.
KAIT-TV Jonesboro AR, December 23, 2007- Circuit City says extended warranty sales fell to $67.4 million from $103.3 million in year-ago quarter.
Associated Press, December 21, 2007- General Motors orders recall after noticing pattern of rear axle fluid leaks in warranty claims.
Associated Press, December 21, 2007- Former purchasing manager seeks rule change in the Magnuson-Moss Warranty Act.
Tallahassee Democrat, December 20, 2007- Sheet Metal Worker Union proposes a minimum 10-year warranty on new homes built in Arizona.
Associated Press, December 19, 2007- NEW Customer Serrvice Cos. provides gifts for disabled job training group's holiday party.
The Connection, December 19, 2007- Sears gives customers in Boston a 12-month extension to their service contracts after complaints.
WCVB-TV Boston, December 19, 2007- SigmaQuest Inc. meets requirements for International Traffic in Arms Regulations Certification.
Press Release, December 19, 2007- Xerox India uses online payment system to cut claims payment delays from 45 to 21 days.
Channel Times, December 19, 2007- Nine Chinese-made fighter jets have crashed in Burma since the warranties expired in 1999.
Mizzima News, December 18, 2007- Palm blames Treo 755 delays and competition from iPhone and Blackberry for quarterly loss.
Reuters, December 18, 2007- What to consider when making the decision whether or not to buy an extended warranty.
Pioneer Press, December 18, 2007- Ingersoll-Rand to acquire Trane Inc. (formerly American Standard) for $10.1 billion.
Press Release, December 17, 2007- McCusker & Co. to provide extended warranty consulting to HVAC Warranty LLC.
Press Release, December 17, 2007- ServiceBench to co-sponsor Aberdeen Group research report on business intelligence best practices.
Press Release, December 17, 2007- SquareTrade aims to undercut retailers in the profitable extended warranty business.
Los Angeles Times, December 17, 2007- Extended warranties may not be necessary; product may already be covered by other means.
Motley Fool, December 17, 2007- Old Republic Home Protection adds coverages not included in the typical home warranty plan.
Press Release, December 17, 2007- Biodiesel fuel must follow European EN14214 standards to maintain manufacturer's warranty.
Farmers Weekly Interactive, December 16, 2007- Palm Inc. lays off about 10 percent of its work force to cut expenses.
Associated Press, December 14, 2007- A.M. Best affirms a stable A- financial strength rating for London General Insurance Company Ltd.
Press Release, December 14, 2007- A.M. Best affirms a stable A- financial strength rating for Virginia Surety Company Inc.
Press Release, December 13, 2007- Survey finds many South African retailers fail to reveal they sell gray market goods.
Sunday Tribune, December 13, 2007- With its stores closed, CompUSA extended warranty holders told to contact call center for service.
The Consumerist, December 13, 2007- Assurant Solutions reassures CompUSA customers that their service contracts will be honored.
Press Release, December 13, 2007- Levitz and CompUSA closings spur customer concerns over warranties and returns.
Wall Street Journal, December 12, 2007- CDW executive worries about giving EqualLogic warranty data to arch-rival Dell.
CRN, December 12, 2007- Service Net Solutions appoints Chris Smith as president of sales and marketing operations.
Louisville Business First, December 12, 2007- Missing warranty info could be a key indicator for counterfeit goods.
Consumer Reports, December 12, 2007- Pets of Bel Air says its puppies are sold with a health warranty and don't come from puppy mills.
TMZ, December 12, 2007- Thousands stuck with worthless car warranties from Ultimate Warranty Corp.
Minneapolis Star Tribune, December 11, 2007- Finance Express dealers to offer Route 66 Warranty vehicle service contracts to their customers.
Press Release, December 11, 2007- Asus back-tracks on claim that upgrading Eee PC's memory invalidates the computer's warranty.
PC Pro, December 11, 2007- Nokia opens four customer care centers in Nairobi, Kenya to provide warranty service.
Daily Nation, December 11, 2007- New FASB accounting rule FAS 141R makes companies in merger estimate future warranty payments.
Financial Week, December 10, 2007- New "long life" LED Christmas lights come with no warranty and easily corrode.
EE Times, December 10, 2007- Brian Flynn appointed CIO and senior VP of Crawford & Company
Press Release, December 10, 2007 (PDF file)- Consumer Affairs Commission in Jamaica urges consumers to ask for written warranties.
Jamaica Information Service, December 8, 2007- Levitz Furniture bankruptcy also impacts customer service and extended warranties.
Seattle Post-Intelligencer, December 7, 2007- U.S. auto dealers near the Canadian border refuse warranty service to Canadian car buyers.
CBC, December 7, 2007- First American home warranty donated in ABC's "Extreme Makeover: Home Edition."
Associated Press, December 7, 2007- The Warranty Group and ProHome International to offer home warranties in 28 states.
Press Release, December 7, 2007- Man arrested for filing over 1,000 allegedly phony warranty claims for Cisco Systems routers.
Orange County Register, December 7, 2007- SquareTrade says don't pay more than 15% for extended warranties, ask about accidental damage protection.
Press Release, December 7, 2007- How to avoid getting caught with warranty service issues by a home builder's bankruptcy.
Bankrate.com, December 6, 2007- Pulte Homes winding down building operations in Kansas City but will keep doing warranty work.
Kansas City Star, December 6, 2007- Palm Inc. sees drop in gross margins after an unforeseen increase in warranty repair expenses.
Press Release, December 6, 2007- Dell launches PartnerDirect, opens partner portal and simplifies parts ordering for partners.
Press Release, December 5, 2007- Sonim Technologies introduces "World's Toughest Phone" backed by a three-year warranty.
Press Release, December 5, 2007- When buying an extended warranty makes sense.
Smart Money, December 5, 2007- Domestic & General sees increase in online purchases of extended warranties.
Press Release, December 5, 2007- AOCA uncovers misleading warranty notice scheme in Canada requiring oil changes by dealer.
Press Release, December 4, 2007- SigmaSure 6.1 brings "Automated Maverick Analysis" to OEMs and their suppliers.
Press Release, December 3, 2007- Olympus Canada reduces prices and lengthens warranties to compensate for stronger currency.
Market News, December 3, 2007- New California emissions regulation likely to force automakers to lengthen their warranties.
Detroit News, December 3, 2007- The RAC relaunches dealer based used car warranty service underwritten by The Warranty Group.
Motor Trader, December 3, 2007- Warranty Direct survey finds less expensive home appliances are more reliable.
The Telegraph, December 3, 2007- Home buyers shouldn't take too much comfort from the presence of home warranties.
Washington Post, December 2, 2007- LIRR's GM-built one-of-a-kind diesel/electric locomotives break down more often than expected.
Newsday, December 2, 2007- IT managers warned not to buy consumer-class PCs, risking lower quality and limited support.
Computerworld, December 2, 2007- Colorado company collects old printer cartridges, remanufactures and resells them to businesses.
Coloradoan, December 1, 2007November 2007- International warranties, duties, shipping costs and VAT complicate US shopping sprees.
Times of London, November 30, 2007- Canadians buying grey market products online may not get a warranty valid in Canada.
Digital Home, November 30, 2007- Seven-year warranty on new Kia pro-cee'd is a selling point in Europe.
Daily Record, November 30, 2007- Better Business Bureau survey finds many don't read their service plans' terms and conditions.
Pres Release, November 28, 2007- Lamborghini warranty technicians can tell how fast the car has been driven.
East Valley Tribune, November 28, 2007- Plexus Systems white paper explains how its manufacturing software can cut warranty costs.
Press Release, November 28, 2007- Homeserve reveals that its attempt to acquire Domestic & General cost it £2.2 million.
Birmingham Post, November 27, 2007- U.S. Justice Dept. won't prosecute former Delphi executives for warranty accounting practices.
Detroit News, November 27, 2007- Carrier lengthens the warranties on parts of its gas furnaces to 20 years.
Press Release, November 27, 2007- NEC Display Solutions of America to provide next-day exchanges for defective units.
Press Release, November 26, 2007- Why you don't need an extended warranty.
Consumer Reports, 7-Nov- UK boiler insurance policies differ in cost, coverage, and annual/initial inspections.
The Telegraph, November 23, 2007- Toyota Corolla and Honda CR-V top the list in a survey of the most reliable used cars in the UK.
What Car?, November 23, 2007- Nikon Canada reduces prices but maintains warranty coverage to entice Canadians to buy at home.
Market News, November 22, 2007- Consumer Reports editor says very few things break, sees very low need for extended warranties.
Newsday, November 21, 2007 - Warranty Corporation of America cited for "most refreshing perspective on customer service."
December 2007