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      ISSN 1550-9214     
 
 
 

Warranty Headlines Archive

July 2007 to December 2007

 

December 2007

N.E.W. Customer Service Companies makes multiple product announcements at CES in Las Vegas.
Press Release, December 31, 2007
Warranty Corporation of America cited for "most refreshing perspective on customer service."
Orlando Sentinel, December 30, 2007
New Minnesota law says a "certified" used vehicle must include some form of warranty.
West Central Tribune, December 29, 2007
Deloitte & Touche to pay $38.25 million to settle Delphi investor lawsuit.
Associated Press, December 27, 2007
Primer on warranty law advises consumers to read the small print in product warranties.
Colorado Springs Gazette, December 27, 2007
Higher attachment rates seen as key to Circuit City's financial recovery.
Barron's, December 24, 2007
Implied warranties help to protect gift-givers.
ABC News, December 24, 2007
Check the duration, coverages and exclusions of a product's warranty before buying.
KAIT-TV Jonesboro AR, December 23, 2007
Circuit City says extended warranty sales fell to $67.4 million from $103.3 million in year-ago quarter.
Associated Press, December 21, 2007
General Motors orders recall after noticing pattern of rear axle fluid leaks in warranty claims.
Associated Press, December 21, 2007
Former purchasing manager seeks rule change in the Magnuson-Moss Warranty Act.
Tallahassee Democrat, December 20, 2007
Sheet Metal Worker Union proposes a minimum 10-year warranty on new homes built in Arizona.
Associated Press, December 19, 2007
NEW Customer Serrvice Cos. provides gifts for disabled job training group's holiday party.
The Connection, December 19, 2007
Sears gives customers in Boston a 12-month extension to their service contracts after complaints.
WCVB-TV Boston, December 19, 2007
SigmaQuest Inc. meets requirements for International Traffic in Arms Regulations Certification.
Press Release, December 19, 2007
Xerox India uses online payment system to cut claims payment delays from 45 to 21 days.
Channel Times, December 19, 2007
Nine Chinese-made fighter jets have crashed in Burma since the warranties expired in 1999.
Mizzima News, December 18, 2007
Palm blames Treo 755 delays and competition from iPhone and Blackberry for quarterly loss.
Reuters, December 18, 2007
What to consider when making the decision whether or not to buy an extended warranty.
Pioneer Press, December 18, 2007
Ingersoll-Rand to acquire Trane Inc. (formerly American Standard) for $10.1 billion.
Press Release, December 17, 2007
McCusker & Co. to provide extended warranty consulting to HVAC Warranty LLC.
Press Release, December 17, 2007
ServiceBench to co-sponsor Aberdeen Group research report on business intelligence best practices.
Press Release, December 17, 2007
SquareTrade aims to undercut retailers in the profitable extended warranty business.
Los Angeles Times, December 17, 2007
Extended warranties may not be necessary; product may already be covered by other means.
Motley Fool, December 17, 2007
Old Republic Home Protection adds coverages not included in the typical home warranty plan.
Press Release, December 17, 2007
Biodiesel fuel must follow European EN14214 standards to maintain manufacturer's warranty.
Farmers Weekly Interactive, December 16, 2007
Palm Inc. lays off about 10 percent of its work force to cut expenses.
Associated Press, December 14, 2007
A.M. Best affirms a stable A- financial strength rating for London General Insurance Company Ltd.
Press Release, December 14, 2007
A.M. Best affirms a stable A- financial strength rating for Virginia Surety Company Inc.
Press Release, December 13, 2007
Survey finds many South African retailers fail to reveal they sell gray market goods.
Sunday Tribune, December 13, 2007
With its stores closed, CompUSA extended warranty holders told to contact call center for service.
The Consumerist, December 13, 2007
Assurant Solutions reassures CompUSA customers that their service contracts will be honored.
Press Release, December 13, 2007
Levitz and CompUSA closings spur customer concerns over warranties and returns.
Wall Street Journal, December 12, 2007
CDW executive worries about giving EqualLogic warranty data to arch-rival Dell.
CRN, December 12, 2007
Service Net Solutions appoints Chris Smith as president of sales and marketing operations.
Louisville Business First, December 12, 2007
Missing warranty info could be a key indicator for counterfeit goods.
Consumer Reports, December 12, 2007
Pets of Bel Air says its puppies are sold with a health warranty and don't come from puppy mills.
TMZ, December 12, 2007
Thousands stuck with worthless car warranties from Ultimate Warranty Corp.
Minneapolis Star Tribune, December 11, 2007
Finance Express dealers to offer Route 66 Warranty vehicle service contracts to their customers.
Press Release, December 11, 2007
Asus back-tracks on claim that upgrading Eee PC's memory invalidates the computer's warranty.
PC Pro, December 11, 2007
Nokia opens four customer care centers in Nairobi, Kenya to provide warranty service.
Daily Nation, December 11, 2007
New FASB accounting rule FAS 141R makes companies in merger estimate future warranty payments.
Financial Week, December 10, 2007
New "long life" LED Christmas lights come with no warranty and easily corrode.
EE Times, December 10, 2007
Brian Flynn appointed CIO and senior VP of Crawford & Company
Press Release, December 10, 2007 (PDF file)
Consumer Affairs Commission in Jamaica urges consumers to ask for written warranties.
Jamaica Information Service, December 8, 2007
Levitz Furniture bankruptcy also impacts customer service and extended warranties.
Seattle Post-Intelligencer, December 7, 2007
U.S. auto dealers near the Canadian border refuse warranty service to Canadian car buyers.
CBC, December 7, 2007
First American home warranty donated in ABC's "Extreme Makeover: Home Edition."
Associated Press, December 7, 2007
The Warranty Group and ProHome International to offer home warranties in 28 states.
Press Release, December 7, 2007
Man arrested for filing over 1,000 allegedly phony warranty claims for Cisco Systems routers.
Orange County Register, December 7, 2007
SquareTrade says don't pay more than 15% for extended warranties, ask about accidental damage protection.
Press Release, December 7, 2007
How to avoid getting caught with warranty service issues by a home builder's bankruptcy.
Bankrate.com, December 6, 2007
Pulte Homes winding down building operations in Kansas City but will keep doing warranty work.
Kansas City Star, December 6, 2007
Palm Inc. sees drop in gross margins after an unforeseen increase in warranty repair expenses.
Press Release, December 6, 2007
Dell launches PartnerDirect, opens partner portal and simplifies parts ordering for partners.
Press Release, December 5, 2007
Sonim Technologies introduces "World's Toughest Phone" backed by a three-year warranty.
Press Release, December 5, 2007
When buying an extended warranty makes sense.
Smart Money, December 5, 2007
Domestic & General sees increase in online purchases of extended warranties.
Press Release, December 5, 2007
AOCA uncovers misleading warranty notice scheme in Canada requiring oil changes by dealer.
Press Release, December 4, 2007
SigmaSure 6.1 brings "Automated Maverick Analysis" to OEMs and their suppliers.
Press Release, December 3, 2007
Olympus Canada reduces prices and lengthens warranties to compensate for stronger currency.
Market News, December 3, 2007
New California emissions regulation likely to force automakers to lengthen their warranties.
Detroit News, December 3, 2007
The RAC relaunches dealer based used car warranty service underwritten by The Warranty Group.
Motor Trader, December 3, 2007
Warranty Direct survey finds less expensive home appliances are more reliable.
The Telegraph, December 3, 2007
Home buyers shouldn't take too much comfort from the presence of home warranties.
Washington Post, December 2, 2007
LIRR's GM-built one-of-a-kind diesel/electric locomotives break down more often than expected.
Newsday, December 2, 2007
IT managers warned not to buy consumer-class PCs, risking lower quality and limited support.
Computerworld, December 2, 2007
Colorado company collects old printer cartridges, remanufactures and resells them to businesses.
Coloradoan, December 1, 2007
 

 

November 2007

International warranties, duties, shipping costs and VAT complicate US shopping sprees.
Times of London, November 30, 2007
Canadians buying grey market products online may not get a warranty valid in Canada.
Digital Home, November 30, 2007
Seven-year warranty on new Kia pro-cee'd is a selling point in Europe.
Daily Record, November 30, 2007
Better Business Bureau survey finds many don't read their service plans' terms and conditions.
Pres Release, November 28, 2007
Lamborghini warranty technicians can tell how fast the car has been driven.
East Valley Tribune, November 28, 2007
Plexus Systems white paper explains how its manufacturing software can cut warranty costs.
Press Release, November 28, 2007
Homeserve reveals that its attempt to acquire Domestic & General cost it £2.2 million.
Birmingham Post, November 27, 2007
U.S. Justice Dept. won't prosecute former Delphi executives for warranty accounting practices.
Detroit News, November 27, 2007
Carrier lengthens the warranties on parts of its gas furnaces to 20 years.
Press Release, November 27, 2007
NEC Display Solutions of America to provide next-day exchanges for defective units.
Press Release, November 26, 2007
Why you don't need an extended warranty.
Consumer Reports, November 2007
Toyota Corolla and Honda CR-V top the list in a survey of the most reliable used cars in the UK.
What Car? November 23, 2007
UK boiler insurance policies differ in cost, coverage, and annual/initial inspections.
The Telegraph, November 23, 2007
Nikon Canada reduces prices but maintains warranty coverage to entice Canadians to buy at home.
Market News, November 22, 2007
Consumer Reports editor says very few things break, sees very low need for extended warranties.
Newsday, November 21, 2007
Change in the way Zale Corp. recognizes extended warranty revenue causes $6.1 million decrease.
Press Release, November 20, 2007
LaCie lengthens warranty to three years on its audio/video editing and network storage solutions.
Press Release, November 20, 2007
Seagate Recovery Services to provide data recovery services to Staples customers.
Press Release, November 20, 2007 (PDF file)
At Dubai Motor Show, Renault lengthens warranties to three years/100,000 km
AME Info, November 20, 2007
Some automakers such as Ford honor their warranties across the US-Canada border.
Detroit News, November 20, 2007
Delphi pays $1 million a month in interest on the $200 million it owes GM in warranty claims.
Detroit News, November 19, 2007
Home Theater Specialists of America warns against buying cheap flat panel TVs.
Press Release, November 19, 2007
Champaign County Humane Society is concerned about Lucky Puppy's warranties.
WCIA-TV Champaign (IL), November 19, 2007
National Institute of Justice seeks body armor that outlasts its warranty.
Police One, November 19, 2007
Hyundai lengthens warranty to 5 years/150,000 km in South Africa, Namibia, Botswana and Swaziland.
Wheels 24, November 19, 2007
Assurant Solutions highlights technical support aspects of extended warranties.
Press Release, November 19, 2007
Home warranties may help sell a home, but may not be good for existing homeowners.
Allentown Morning Call, November 18, 2007
Are gray market retailers selling unlocked Apple iPhones without warranty in India?
Economic Times, November 17, 2007
Genuine Warranty Solutions Inc. signs 3,000th dealer for marine extended warranty sales.
Press Release, November 17, 2007
Homebase sells £9.99 Christmas tree lights with a £2.99 extended warranty.
The Guardian, November 17, 2007
Capital Assurance Risk Retention Group enters receivership after Ultimate Warranty collapses.
Insurance Journal, November 16, 2007
Service Contract Industry Council touts the benefits of extended warranties.
Press Release, November 15, 2007
Bankruptcy of Automotive Professionals Inc. leaves 300,000 extended warranty owners in limbo.
WIVB-TV Buffalo, November 14, 2007
Kia Motors Israel Ltd. to offer 7-year warranties on cars imported from Europe.
Globes Online, November 14, 2007
Ford's manufacturing gains offset by higher product costs and stiffer warranty expenses.
Fortune, November 13, 2007
Onex Corp. posts quarterly net loss blamed primarily on changes in Canada-U.S. dollar rates.
Bloomberg News, November 13, 2007
Honeywell recalls Fram racing brand HP4 and HP8 oil filters after noticing pattern in warranty claims.
Bloomberg News, November 13, 2007
Lawyer explains New Jersey New Home Warranty and Builders' Registration Act.
North Jersey Media Group, November 13, 2007
This holiday shopping season, Consumer Reports takes aim at gift cards.
Press Release, November 12, 2007
Diebold to repair Florida county's AccuVote optical scan voting machines under warranty.
Daytona Beach News-Journal, November 12, 2007
Magazine fields complaints from readers who bought gray market cameras without warranties.
Popular Photography, November 12, 2007
Brand new fire truck breaks down eight miles after it was picked up.
Red Bluff Daily News, November 12, 2007
MobileRobots offers 1,000-mile warranties on industrial and commercial robots.
Boston Globe, November 12, 2007
Sony repair center says customer's PS3 is too dusty to be replaced under warranty.
The Consumerist, November 10, 2007
Medtronic warranty doesn't cover elective surgery to replace possibly defective defibrillator.
Minneapolis Star Tribune, November 10, 2007
Fidelity National Financial and Thomas H. Lee Partners complete acquisition of Ceridian Corp.
Press Release, November 9, 2007
Gordon Garritty pleads guilty to fraud in sale of fake leak insurance policies to condo owners.
Vancouver Sun, November 9, 2007
Universal Warranty Corp. streamlines online vehicle service contract applications.
Press Release, November 8, 2007
EPG Insurance Services Ltd. conferred by Lloyd’s with the official status of broker.
Insurance Daily, November 8, 2007
AmTrust Financial Services credits warranty administration fees for part of income rise.
Press Release, November 8, 2007
AeroGo Inc. lengthens warranties to two years on its heavy load moving equipment.
Press Release, November 8, 2007 (PDF file)
Tasmanian government to drop mandatory home owners' warranty insurance system, sources say.
Australian Broadcasting Corporation, November 8, 2007
General Motors reports a net loss of $39 billion but sees better warranty performance.
Press Release, November 7, 2007
Virginia judge says state's lemon law alpplies to recreational vehicles.
WDBJ-TV Roanoke, November 7, 2007
ServicePower Technologies plc appoints Mark Duffin to be new CEO.
Press Release, November 7, 2007
EU clears Advent International takeover of Domestic & General Group LLC.
International Herald Tribune, November 6, 2007
Consumer Reports finds rear-projection TVs to be much more repair prone than LCD or plasma sets.
Dealerscope, November 6, 2007
Rainmaker Systems Inc. signs new Fortune 500 client for its Post Warranty Services.
Press Release, November 6, 2007
Delphi reports net loss and $124 million in third quarter warranty accruals.
Press Release, November 6, 2007
TurboChef CEO notes lower warranty expenses in third quarter earnings announcement.
Press Release, November 6, 2007
Warranty work by Parsons subcontractor at Baghdad Police College fails to fix plumbing woes.
International Herald Tribune, November 6, 2007
National Auto Warranty Services buys fiber network from Qwest for its call center.
Press Release, November 6, 2007
New Holland's three-year tractor warranty helps seal the deal for a County Tipperary farmer.
Irish Independent, November 6, 2007
Chris U’dell is appointed commercial director of the UK's AA Warranty.
Insurance Daily, November 6, 2007
Bioscope shoots a time traveling TV ad for Kia touting its 10-year warranties.
Filmmaker South Africa, November 6, 2007
Leading extended warranty administrators explain how they price plans for new technologies.
This Week in Consumer Electronics, November 5, 2007
Economist likes to take risks while his wife prefers to buy extended warranties and insurance.
Sify Ltd., November 5, 2007
Columnist says length of water heater's warranty is an excellent method to compare quality
James Dulley Advice Column, November 4, 2007
John Deere lengthens warranties on Select Series tractors to four years.
Press Release, November 2, 2007
New Jersey levies $120k fine against Corfacts Inc., aka Metro Marketing, National Warranty Division, and Warranty Warehouse.
Asbury Park Press, November 2, 2007
Loser of file sharing lawsuit says Best Buy replaced her hard drive under extended warranty.
P2Pnet News, November 2, 2007
Force10 Networks adopts SigmaQuest's On-Demand suite of SigmaSure products.
Press Release, November 1, 2007
First American partially blames higher home warranty claims for drop in profits.
Press Release, November 1, 2007
In a possible dig at the locked iPhone, Nokia advertises its mobile phones as unlocked.
New York Times, November 1, 2007
Ontario Motor Vehicle Industry Council warns Canadians tempted by lower U.S. auto prices.
Press Release, November 1, 2007
Consumer Reports holiday shopping poll predicts 37% will buy extended warranties, down from 42% in 2006.
Consumer Affairs, November 1, 2007
 

 

October 2007

Zürich Beteiligungs acquires auto extended warranty company Real Garant Versicherung AG.
Insurance Journal, October 31, 2007
Service Net Solutions to administer service contracts for Trek Bicycle Corp.
Louisville Courier-Journal, October 31, 2007
Toronto law firm accuses automakers of collusion to protect Canada from cheaper iimports.
Barrie Advance, October 31, 2007
Dell files past-due financial reports with the SEC; reduces net income by $92 million.
Computer Reseller News, October 30, 2007
J.D. Power says high reliability of major appliance may reduce need for extended warranties.
Press Release, October 30, 2007
Tenacity helps Gateway customer get her cracked laptop screen fixed for half price.
Baltimore Sun, October 30, 2007
InFocus points to lower warranty costs as reason for improved gross margins.
Press Release, October 30, 2007
Vermeer Manufacturing to use 4CS iWarranty software for warranty claims processing.
Press Release, October 29, 2007
Datacom Warranty Corp. to administer extended warranties for Brookside Technology Holdings Corp.
Press Release, October 29, 2007
Assurant Solutions lists the values behind the purchase of a service plan.
Press Release, October 29, 2007
Omni Warranty Corp. appoints Vince Callaghan to head new Consumer Electronics Division.
Market News, October 29, 2007
Gamestop tells its cashiers to no longer offer Xbox 360 Product Replacement Plans.
Gamers Report, October 27, 2007
Welch Allyn Protocol Inc. recalls Automatic External Defibrillators made from March to Aug.
Press Release, October 26, 2007
Finbarr O’Neill leaves Reynolds and Reynolds one year after merger with Universal Computer Systems.
Press Release, October 26, 2007
Chevron and Cummins test B20 biodiesel fuel mix in a Bay Area bus fleet.
Industry Week, October 26, 2007
Navistar increases warranty reserves by $321 million, part of preliminary restatement of 2003-2005 results.
Press Release, October 25, 2007
Omni Warranty Corp. to administer service contracts for Volkswagen Canada.
Press Release, October 25, 2007
Metso Minerals’ profitability impacted by "exceptionally high" warranty repair costs.
Press Release, October 25, 2007
Anthony John Scott of Homesafe -- issuer of builders warranty bonds -- pleads guilty to fraud.
Money Management, October 25, 2007
Owner of closed puppy farm in UK cites 72-hour warranty as proof of good conditions.
Wiltshire Gazette & Herald, October 25, 2007
ServiceBench combines its Warranty solution with ClickSoftware’s ServiceOptimization suite.
Press Release, October 24, 2007
Rusted screws at Westpac Stadium in Wellington may be covered under warranty.
New Zealand Herald, October 24, 2007
Subcontractors take back parts as builder Neumann Homes files for bankruptcy.
Lake County News-Sun, October 24, 2007
Renault touts reliability by backing new Laguna with a three-year warranty.
Irish Independent, October 24, 2007
Dell & Sony start extended warranties when PC is ordered; HP starts when it arrives.
PC World, October 23, 2007
Apple and Lenovo/IBM get highest reliability scores in Rescuecom service call study.
Press Release, October 23, 2007
Logistics costs and delays can negate wage advantages of electronics manufacturing in China.
EMS Now, October 23, 2007
First American Home Buyers Protection Corp. allows out-of-network plumber to fix broken pipe.
Fort Worth Star-Telegram, October 23, 2007
As a goodwill gesture, Fidelity Warranty Services pays labor for leaking Saab.
Miami Herald, October 23, 2007
Toyota's "warranty enhancement" to pay for repairs to Sienna doors that close unexpectedly.
Milwaukee Journal-Sentinel, October 23, 2007
Mitsubishi Caterpillar Forklift America to use the 4CS Supplier Warranty application.
Press Release, October 23, 2007
Powertrain Engineering and Manufacturing Alliance gets $4.9 million grant to improve engine quality.
Press Release, October 22, 2007
MSX International Inc. acquires Actuate Business Solutions Ltd. for undisclosed price.
Press Release, October 22, 2007
Cisco Capital Remarketing fights counterfeits by selling used equipment with full warranties.
Network World, October 22, 2007
Study finds $3.5 billion sales of recycled handsets covered by like-new warranties.
Press Release, October 22, 2007
Cirrus Research plc lengthens warranty on doseBadge personal noise dosemeter system to 12 years.
Press Release, October 22, 2007 (Word file)
Airbags fail to deploy in two Dodge Caravan collisions, blamed on brass sensor corrosion.
Kansas City Star, October 20, 2007
Astar Electronics forced into liquidation after losing lawsuit, suspends warranty service.
This Week in Consumer Electronics, October 18, 2007
Suzuki offers five-year warranty on outboard engines bought before end of year.
Motor Boat & Yachting, October 18, 2007
Tasmanian politicians urge government to scrap the last resort Home Owners Warranty.
Press Release, October 18, 2007
Apple to release a mobile software development kit for iPhone developers in February.
IDG News Service, October 17, 2007
Toyota Tundra, Camry, and Lexus GS get below average ratings in Consumer Reports survey.
Chicago Tribune, October 17, 2007
Cross Country Home Services launches Green Network Solutions to tout energy efficient appliances.
Press Release, October 17, 2007
Leath Furniture and Modernage go under, taking their extended warranties with them.
Miami Herald, October 17, 2007
Luzerne County Bureau of Elections finalizes a warranty deal with Election Systems & Software.
The Citizens Voice, October 17, 2007
Dealership says Ultimate Warranty Corp. stopped paying claims, won't return calls.
Ripoff Report, October 16, 2007
Caterpillar and Cummins rank highest in J.D. Power Heavy-Duty Truck Engine/Transmission Study.
Press Release, October 16, 2007
Garden City group Inc. launches class action lawsuit blog.
Press Release, October 15, 2007
Two easy fixes suggested for the Xbox 360 Red Ring of Death.
The Can Magazine, October 15, 2007
Homebuilder Matthews Brothers can't or won't honor its new home warranties.
WREG-TV Memphis, October 15, 2007
Unlocked iPhone is on sale in France, backed by a manufacturer's guarantee written in French.
Le Monde (in French), October 12, 2007
Southern States Buick Dodge Mazda sells 72-month service contract, supplies 36-month paperwork.
WTVD-TV Raleigh/Durham, October 12, 2007
Irate camera shop customer relates his "not so good" warranty repair experience.
Borneo Bulletin, October 12, 2007
Canadian buys 2007 Honda Pilot in North Carolina, says he gets two-country warranty and saves $20,000.
Toronto Globe and Mail, October 12, 2007
Transport Canada's Registrar of Imported Vehicles braces for a record year as US dollar sinks.
CTV News, October 11, 2007
Car companies tout some amazing-sounding warranties, but look deeper and they're not so amazing.
CNN Money, October 11, 2007
Service Net buys a Xiotech Magnitude 3D 3000 storage system.
Press Release, October 11, 2007
Fendt and engine maker Deutz prepare tractor that runs on 80% vegetable oil/20% diesel mix.
Stackyard, October 11, 2007
Citing its intellectual property warranty, Red Hat says it is not aware of any patent lawsuits against Linux.
Internet News, October 10, 2007
UK House of Commons notes that the warranty for the chip in new ePassports lasts only two years.
In the News, October 10, 2007
US Supreme Court allows Oklahoma class action lawsuit to proceed against Hewlett-Packard.
Associated Press, October 9, 2007
Remy Worldwide Holdings files for reorganization under chapter 11 of the U.S. Bankruptcy Code.
Press Release, October 8, 2007
California man alleges unlawful tying as he sues Apple over iPhone "bricking."
Computerworld, October 8, 2007
Federal case filed in San Jose by two iPhone users seeking class action status.
Associated Press, October 10, 2007
Pennsylvania homebuilder Shaffer & Son closes, making warranty claims harder to collect.
Harrisburg Patriot-News, October 7, 2007
Ferrellgas to offer propane and electric line protection plans administered by Cross Country Home Services.
Press Release, October 5, 2007
Sears demands $65 for service call to fix $35 part in Craftsman door opener under warranty.
Consumerist, October 5, 2007
Warranty Direct UK switches to email, won't use Royal Mail for letters, saving £100,000/yr.
UK Press Association, October 4, 2007
High school replaces Cisco switches with HP ProCurve systems because of its lifetime warranty.
Network World, October 4, 2007
Better Business Bureau expells Pine Ridge Log Home Restoration over warranty complaints.
Syracuse Post-Standard, October 4, 2007
Auto dealer Blackhawk Autoplex closes, fails to pay off loans and pockets extended warranty premiums.
WQAD-TV Moline, October 3, 2007
Mitsubishi Caterpillar Forklift Asia selects the 4CS iWarranty solution for claims processing.
Press Release, October 3, 2007
Ganja Automobile Factory in Baku opens first warranty service center for its tractors.
Azerbaijan Business Center, October 3, 2007
Volkswagen has received 14,850 warranty claims related to VW Passat engine fires.
Associated Press, October 2, 2007
Bondholders of Remy Worldwide Holdings vote for a Chapter 11 bankruptcy reorganization.
Press Release, October 2, 2007
MPC Corp. finalized its $90 million acquisition of Gateway's professional division.
Sioux City Journal, October 2, 2007
Poland fails to ask F-16 manufacturer for a warranty, must pay for its own repairs.
United Press International, October 2, 2007
Gammaflux lengthens warranties on all hot runner temperature control systems sold since Sept.
Press Release, October 1, 2007
Dynamic Network Factory to sell next-day and four-hour service contract options to Kodak customers.
Press Release, October 1, 2007
Assurant Solutions acquires Centrepoint Insurance Services, another UK-based mortgage intermediary.
Press Release, October 1, 2007
Crawford & Co. appoints new CEO to succeed Thomas Crawford.
Press Release, October 1, 2007 (PDF file)
 

 

September 2007

Reports of modified iPhones rendered inoperable by Apple's software updates.
New York Times, September 30, 2007
Discussion forum user seeks respondents for possible class action over iPhone modifications.
Information Week, September 30, 2007
Delphi to pay GM about $200 million in cash and spare parts to settle warranty claims.
Detroit Free press, September 28, 2007
Mercer County approves $113,250 to buy 3-year extended warranties for ES&S voting machines.
Sharon (PA) Herald, September 28, 2007
W3 Solutions Inc. to administer service plans sold by Dell Canada for non Dell branded consumer electronic products.
Press Release, September 27, 2007
Lawsuit alleges North American automakers conspired to artificially boost Canadian prices.
Canadian Press, September 26, 2007
Lawn equipment dealers and contractors face off over warranty work.
Lawn & Landscape, September 25, 2007
Blogger writes about Sony's denial of girlfriend's next-day onsite warranty service for laptop.
Wall Street Journal, September 25, 2007
Extended warranty companies foresee robust 4th quarter despite current headwinds.
This Week in Consumer Electronics, September 24, 2007
Apple warns unlocked iPhone users that future software updates may disable their handsets.
CNET News.com, September 24, 2007
Apple says adding third-party software to the iPhone voids its warranty.
iPhone Atlas, September 24, 2007
RightNow Technologies launches customer relationship management solution for consumer electronics.
Press Release, September 24, 2007
United Car Care Inc. launches free F&I and sales management training seminars for auto dealerships.
Press Release, September 24, 2007
Ford, General Motors and Chrysler beef up their warranties to win back customers.
Newhouse News Service, September 23, 2007
Canadians who buy new cars in the U.S. often run into problems getting warranties honoured.
Vancouver Sun, September 21, 2007
Moto Morini lengthens UK warranty on all motorcycles sold since 2005 to three years.
London Bikers, September 21, 2007
Freightliner division that handles warranty service in Portland may be on the move.
Oregonian, September 21, 2007
BluWood offer lifetime no mold warranty that pays up to $6 million per house.
Roanoke Times, September 21, 2007
N.E.W. Customer Service Companies begins selling wireless handset insurance and warranty programs.
Press Release, September 20, 2007
Circuit City blames margin decrease partly on a 38 percent drop in extended warranty sales.
This Week in Consumer Electronics, September 20, 2007
Hathaway Bridge, still under warranty, needs a bit of tending to, engineer says.
Panama City News Herald, September 20, 2007
Computer Association of Eastern India seeks to clarify warranty policies for its members.
Channel Times, September 19, 2007
PC Power & Cooling lengthens power supply warranties to seven years.
Press Release, September 18, 2007
Ducati North America and GE Money Warranty Services team to sell service contracts for motorcycles.
Press Release, September 18, 2007
Intel is working on a sales specific warranty model to improve post sales support in India.
Channel Times, September 17, 2007
Mazda of Oman's Ramadan Lucky Strike Offer includes five-year unlimited mileage warranty.
Times of Oman, September 16, 2007
Car salesman warns of unsolicited mailings selling extended warranties on new cars.
Glenwood Springs Colorado Post Independent, September 14, 2007
Luzerne County asks Election Systems & Software for discount on voting machine extended warranties.
Wilkes-Barre Times Leader, September 13, 2007
Trilogy by Shea Homes ranks highest in J.D. Power active adult community home builder survey.
Press Release, September 12, 2007
Home warranty claim filed days after policy was set to renew is denied as policy is cancelled.
WTVD-TV Raleigh, September 12, 2007
ARI chief financial officer Timothy Sherlock resigns effective September 10.
Press Release, September 12, 2007
Service Contract Industry Council touts extended warranties im era of shrinking manufacturers' warranties.
Press Release, September 11, 2007
HP ProCurve switch gets a transferrable lifetime warranty.
PC World, September 11, 2007
Asus Computer adds free year of accidental damage protection to laptop warranties in US/Canada.
Press Release, September 10, 2007
Fulcrum Warranty Solutions announces eXclaim Intelligent Claims Analyzer tools.
Press Release, September 10, 2007
Delphi seeks approval from bankruptcy court of a warranty claims settlement with GM.
Reuters, September 10, 2007
Better Business Bureau calls home warranties a "problem industry" due to denied claims.
Charlotte Observer, September 9, 2007
BestTalkRadio.com's new warranty and service industry talk show reports 3,000 Internet downloads.
Press Release, September 9, 2007
Judge orders Ford and Navistar to mediate engine fight.
Bloomberg News, September 8, 2007
Over 20 auto manufacturers part of BBB Warranty Dispute Settlement Program.
Press Release, September 8, 2007
Domestic & General accepts £524m bid from private equity firm Advent International.
Times of London, September 7, 2007
Nortel Networks wins $10 million judgment in warranty fraud case against two companies.
Reuters, September 7, 2007
C&D Technologies increases warranty reserves because of higher raw material costs.
Press Release, September 7, 2007
Son of judge in Honda odometer case withdraws as counsel in similar lawsuit against Nissan.
Southeast Texas Record, September 6, 2007
Gateway to sell Professional Business Segment, including warranty support role, to MPC Corp.
Press Release, September 5, 2007
TV station compiles dozens of complaints against American Home Shield over denied claims.
WREG-TV Memphis, September 5, 2007
Electrical motors for power steering could cut warranty costs and raise fuel efficiency.
Associated Press, September 5, 2007
Dell opens new regional distribution hub in the UAE for warranty services in the Middle East.
Bahrain Tribune, September 5, 2007
SigmaQuest CEO Nader Fathi to conduct workshop Sep. 24 at Warranty Management Summit in Chicago.
Press Release, September 4, 2007
Unscheduled shutdown of Australian nuclear power plant seen as a warranty issue.
Australian Broadcasting Corp., September 3, 2007
Illinois gets part of $16.7 million payout by Boston Scientific Corp. over Guidant pacemakers.
Peoria Journal Star, September 3, 2007
UK buyers of new Kias to get one year of Kiassist free roadside recovery, down from three years.
What Car? September 3, 2007
Error 41 is the codename for an alleged defect in Brother inkjet printer heads.
New Zealand Press, September 3, 2007
Jacky's Electronics to offer extended warranties in the United Arab Emirates.
Press Release, September 1, 2007
 

 

August 2007

N.E.W. Customer Service Cos. Inc. to hire 300 work-at-home call center agents in Wichita Falls TX.
Dallas Business Journal, August 31, 2007
Better Business Bureau gets complaint about company not honoring 500% money back guarantee.
Inside Tucson Business, August 31, 2007
Wyoming gets part of $16.7 million payout by Boston Scientific Corp. over Guidant pacemakers.
Associated Press, August 31, 2007
Boston Scientific, Guidant, and Cardiac Pacemakers settle 35-state lawsuit for $16.7 million.
Press Release, August 30, 2007
Zenn Motor Co. picks 4CS iWarranty and iParts software solutions for warranty claims processing.
Press Release, August 30, 2007
Zale Corp. says jewelry extended warranty sales topped $111 million in fiscal 2007.
Press Release, August 30, 2007
Mazda UK adds 12-month warranties to its ZZ+ Approved Used Car Programme.
Press Release, August 30, 2007
Chrysler searches for dealer with the most creative and informative Lifetime Powertrain Warranty-themed TV commercial.
Press Release, August 30, 2007
Fujitsu Telecommunications Ireland launches out-of-warranty laptop support in UK.
Press Release, August 30, 2007
Lemon laws don’t always protect car buyers from vehicles moved across state lines.
New York Times, August 29, 2007
Maxol service stations across Ireland to pump 5% ethanol; auto warranties unaffected.
Irish Examiner, August 29, 2007
Homeserve walks away from Domestic & General takeover talks.
Times of London, August 29, 2007
Smith & Wesson to repair new California Highway Patrol handguns under warranty.
Associated Press, August 29, 2007
AT&T and Apple may face an uphill battle prosecuting hackers who unlock iPhones.
Business Week, August 28, 2007
Rumor has it that Microsoft Xbox 360 repairs now take six weeks because of increased volume.
Kotaku, August 28, 2007
Workers' advice raises Ford quality, lowers warranty claims at pilot plant.
Detroit Free Press, August 28, 2007
Australian army general downplays TV reports of defects in weapons used in Iraq.
Australian Associated Press, August 28, 2007
Home warranty company delays replacement of air conditioner's compressor for a month.
KJRH-TV Tulsa, August 28, 2007
Anaren Inc. identifies accounting errors with warranty expense and allowance for sale returns.
Press Release, August 28, 2007
Costco CEO discusses two-year warranties replacing unlimited return policy.
Wall Street Journal, August 27, 2007
Acer to acquire Gateway for $710 million, derails Lenovo plan to acquire Packard Bell.
Computerworld, August 27, 2007
BenQ-Siemens mobile handset owners in Russia lose warranty coverage as of August 2007.
CNews, August 27, 2007
Asus Technology opens warranty center in Ho Chi Minh City.
Vietnam Net, August 27, 2007
Retailers find HDTV profits fading away, so top-line electronics and warranties being pushed.
New York Times, August 26, 2007
City council votes to sell "lemon" fire engine back to its manufacturer.
Russellville News-Democrat & Leader, August 24, 2007
Snap-on Business Solutions says GM Electronic Parts Catalog in final phase certification process.
Press Release, August 24, 2007
Apple sells refurbished iPhones backed by one-year warranty.
Computing, August 24, 2007
Apple is just the latest company warming to the idea of selling refurbished mobile phones.
Business Week, August 23, 2007
GE Money’s Warranty Services Division to work with AppOne’s Internet-based auto finance platform.
Press Release, August 23, 2007
NPD says game console sales up 140% in July; Xbox 360 down 18%, smaller drop than expected.
Reuters, August 23, 2007
Consumer goes through three refurbished handsets then cancels mobile phone contract.
KYW-TV Philadelphia, August 23, 2007
Attorney Glenn Killoren joins Barnes & Thornburg LLP’s Elkhart office as a partner.
Press Release, August 23, 2007
Tampa residents get suspicious over auto extended warranty telemarketing calls from Nevada.
WTSP-TV Tampa, August 23, 2007
Fedders Corp. files petition for Chapter 11 bankruptcy reorganization.
Press Release, August 22, 2007
Samsung Electronics America uses ServiceBench to optimize its North American service network.
Press Release, August 22, 2007
New AIAG guidelines aim to improve quality of automotive parts and reduce warranty claims.
Press Release, August 22, 2007 (PDF file)
SigmaQuest posts two return-on-investment calculators online to highlight possible payback.
Press Release, August 22, 2007
Kenworth ranks highest in J.D. Power heavy-duty truck customer satisfaction survey.
Press Release, August 22, 2007
Land Rover dealer Alfardan Premier Motors in Qatar lengthens warranties to five years/150,000 km.
Press Release, August 22, 2007
Discounted bicycle helmets come with 12-month crash replacement warranty.
Oxford Mail, August 22, 2007
To highlight manufacturing quality, Renault equips new Laguna with three-year warranty.
Press Release, August 21, 2007
Anti-theft "immobilizer" units mandated in Manitoba may affect vehicle warranties.
Winnipeg Sun, August 21, 2007
Nokia will replace 300,000 Matsushita-made mobile phone batteries in India.
Bloomberg News, August 21, 2007
Great Wall Motor Co. vehicles in Botswana carry one-year warranty; two-year warranties for sale.
All Africa, August 21, 2007
Chrysler's warranty costs may be down, but they still top competitors’ warranty costs.
Automotive News, August 20, 2007
Consumer seeking refund on an unused vehicle service contract gets the runaround.
KOVR-TV Sacramento, August 20, 2007
Vacuum salesman won't honor money-back guarantee until headquarters intervenes.
WATE-TV Knoxville, August 20, 2007
Night editor's Xbox 360 freezes up; repair to take two to three weeks.
Kotaku, August 20, 2007
La-Z-Boy initially stands behind denied claims policy of Stainsafe until readers chime in.
Orlando Sentinel, August 19, 2007
Dell to restate earnings back to 2003 after completing accounting investigation.
Press Release, August 16, 2007
Sony Computer Entertainment Europe founder says PS3 failure rate is under 0.02%.
GamePro, August 16, 2007
Jack Barcroft and Will McCusker to host Internet radio talk show about warranty and service.
Press Release, August 16, 2007
Snap-on Business Solutions to implement a warranty solution for IC Frith & Associates.
Press Release, August 16, 2007
Reporters investigate consumer complaints about warranty claims denied by Stainsafe.
KLAS-TV Las Vegas, August 15, 2007
Advertising expert says Chrysler could trim ad budget to counter-balance higher warranty costs.
Advertising Age, August 15, 2007
Guardsman rejects warranty claim on mattress stain because it looked older than five days.
WFTS-TV Tampa, August 15, 2007
MaximTrak adds Universal Warranty Corp. to its F&I Menu System for auto dealers.
Press Release, August 15, 2007
SigmaQuest names Mark Anapolsky head of North America sales.
Press Release, August 15, 2007
Pure H2O opens Installation, Service and Warranty Division for residential water treatment units.
Press Release, August 15, 2007
Univ. of Michigan's American Customer Satisfaction Index is up only 1 percent in the last year.
Press Release, August 14, 2007
Chinese-made Meiya debuts in South Africa with a one-year unlimited mileage warranty.
Car Today, August 14, 2007
2008 Lamborghini Murciélago LP640 gets a three-year, unlimited mileage warranty.
What Car? August 14, 2007
Marianne Grant of Snap-on Business Solutions among AIAG Outstanding Achievement Award recipients.
Press Release, August 13, 2007
Microsoft executive sold more shares than first thought before Xbox 360 woes disclosed.
MarketWatch, August 13, 2007
SEC probe into Dell's accounting practices turns two years old.
USA Today, August 12, 2007
As appliance warranties shorten, will extended warranties become more appealing to consumers?
CBS News, August 11, 2007
Onex profit soars to $1.29 per share after company buys divisions from GM, Kodak and Aon.
Canadian Press, August 9, 2007
Foreign Tire Sales recalls 255,000 Chinese-made Westlake, Compass and YKS brand tires.
Associated Press, August 9, 2007
Buick, Lexus lead J.D. Power Vehicle Dependability Study, followed by Cadillac, Mercury and Honda.
Press Release, August 9, 2007
CompTIA updates Standard Error Codes developed 20 years ago for PC repair technicians.
Information Week, August 8, 2007
ABB Australia begins selling service contracts for its robotic products.
Press Release, August 8, 2007
IRS rules that vehicle service contracts are insurance contracts for federal tax purposes.
Insurance Tax Bulletin, August 8, 2007 (PDF file)
Judge defers decision whether "Windows Vista Capable" sticker was a written warranty.
Seattle Times, August 8, 2007
Brightpoint Inc. blames lower gross margins on higher warranty costs.
Press Release, August 8, 2007
American Water Heater Co. uses Salesforce Service & Support to improve warranty management.
Press Release, August 8, 2007
Northern Airborne Technology Ltd. lengthens warranties on communications gear to two years.
Press Release, August 8, 2007
Court approves new master supply agreement between Sypris Technologies and Dana Corp.
Press Release, August 7, 2007
Vocera Communications Inc. licenses SigmaQuest RMA & Warranty Insight solution.
Press Release, August 7, 2007
Ford executive says company reduced its warranty costs by $700 million during first half of 2007.
Detroit Free Press, August 6, 2007
Best Buy expected to discuss slowing TV sales growth during analyst meeting.
MarketWatch, August 6, 2007
Belden launches service contracts for wireless LAN customers under the ActiveTAC brand name.
Press Release, August 6, 2007
U.S. Department of Justice decertifies "dragon skin" bulletproof vest made by Pinnacle Armor Inc.
Press Release, August 3, 2007
User manual and warranty terms and conditions were lost in translation.
Saipan Tribune, August 3, 2007
Iran passes law mandating statutory minimum one-year/30,000 km auto warranties.
Press TV, August 3, 2007
Gateway blames decline in direct segment revenues and margins on declining deferred extended warranty revenue.
Press Release, August 2, 2007
Hypercom Corp. says gross margins declined after paying $1.3 million warranty settlement.
Press Release, August 2, 2007
Sri Lanka Railway gets warranty from China for 100 rail carriages
Press Release, August 2, 2007
Almo appliance and electronics dealers to offer Warrantech's RepairMaster service contracts.
Press Release, August 1, 2007 (PDF file)
Consumers complain that many home warranty companies dodge paying for repairs.
KTVK-TV Phoenix, August 1, 2007
Maytag admits they have no repairman of their own.
WABC-TV New York, August 1, 2007
Regulator faults Virgin Media for implying there was no warranty on rival's equipment.
PC Pro, August 1, 2007
 

 

July 2007

Ingram Micro introduces services plans administered by Warranty Corporation of America.
Press Release, July 31, 2007
NY Consumer Protection Board criticizes iPhone battery replacement and return policies.
Press Release, July 30, 2007
Lawyer claims incorrectly in lawsuit that Apple said iPhone battery lasts for only 300 charges.
CNET News.com, July 30, 2007
Northern Virginia to impose 5% sales tax on all auto warranty work, to be paid by consumer.
Automotive Body Repair News, July 30, 2007
Teco Peoples Gas to offer gas line service plans administered by Cross Country Home Services.
Press Release, July 30, 2007
Ford Credit Corp. sues Mike Ognibene’s Ford dealership after equipment begins to disappear.
WHAM-TV Rochester, July 30, 2007
Cooler Master lengthens the warranty period for Real Power power supply units to five years.
Press Release, July 30, 2007
National Association of Home Builders releases book, "Warranties for Builders and Remodelers, Second Edition."
Press Release, July 30, 2007
Hewlett-Packard partners in India generally happy with company's warranty policies.
Channel Times, July 28, 2007
Bankruptcy of Automotive Professionals Inc. (API) renders 300,000 service contracts worthless.
Daily American, July 28, 2007
Chrysler's warranty deal shows confidence in quality.
Detroit Free Press, July 27, 2007
Canadians not offered Chrysler drivetrain lifetime warranty.
Toronto Star, July 27, 2007
Chrysler offers lifetime warranties on car and light truck powertrains.
Associated Press, July 26, 2007
Ford reports $750m profit and its Premier Automotive Group reports lower warranty accruals.
Press Release, July 26, 2007
Microsoft CEO says Xbox write-off "was painful to announce."
Seattle Post-Intelligencer, July 26, 2007
Speaker on reporter's iPhone breaks; repair promised in three days and promise is kept.
Information Week, July 26, 2007
Snap-on Business Solutions debuts interface between PartsManager Pro and ADP Lightspeed.
Press Release, July 26, 2007
Survey finds 54% say a warranty's length was a factor in their vehicle buying decision.
Buying Advice, July 25, 2007
First American Homebuyers asks A.M. Best to discontinue rating it as an insurance company.
Press Release, July 25, 2007
PA county needs $300,000 to pay for extended warranties on its electronic voting machines.
Wilkes-Barre Times Leader, July 25, 2007
Two-year AppleCare Protection Plan debuts for iPhone at $69 price.
Macworld, July 24, 2007
Despite mandatory arbitration clause, Gateway loses in small claims court.
Sacramento Bee, July 24, 2007
Fine print in contract says 5 years is the age of the car, not length of its warranty.
WSPA-TV Greenville SC, July 24, 2007
ServiceBench introduces extended warranty solution for manufacturers.
Press Release, July 23, 2007
Panasonic's new 103-inch plasma display covered by a free three-year in-home limited warranty.
Press Release, July 23, 2007
Juki Automation Systems announces a three-year parts warranty on placer machines.
Press Release, July 23, 2007
American La France refuses return of Bellingham's "lemon" fire engine.
Bellingham Herald, July 22, 2007
Stanley replaces thermos sold in 1980 with a lifetime warranty.
Myrtle Beach Sun News, July 21, 2007
Microsoft's entertainment and devices division net loss $1.89 billion, up 47% from year ago.
Games Industry, July 20, 2007
Many digital cameras embed their serial numbers into every photo they take.
Electronic Frontier Foundation, July 20, 2007
GM objected to fake recall notices sent out by Bill Heard Enterprises dealerships.
WTVF-TV Nashville, July 20, 2007
Columnist wants warranties on technology products to be longer than one year.
CNET News.com, July 20, 2007
Xbox VP says departure from Microsoft has nothing to do with game console's trouble.
Network World, July 18, 2007
NHTSA missed early warning of Chinese tire safety defect in its own TREAD Act data.
Bloomberg News, July 18, 2007
LKQ to acquire Keystone Automotive Industries, forming $1.5 billion parts business.
Press Release, July 17, 2007
Better car quality squeezes mechanics; service and parts sales fell $4.5 billion last year.
Detroit News, July 16, 2007
Photon Dynamics discovers it understated cost of customs duties for warranty parts.
Press Release, July 17, 2007
Toshiba blames failure of 157 out of 250 school whiteboards on dust from student skin shedding.
Daily Mail, July 16, 2007
Crawford Inspection Services renamed Crawford Strategic Warranty Services; Frawley promoted.
Press Release, July 16, 2007
QC Industries lengthens the warranty on all new conveyors to five years.
Press Release, July 16, 2007
Samsung adds Vance Baldwin Electronics to list of authorized parts distributors.
Press Release, July 16, 2007
EB Games Australia returns entire inventory of Premium Xbox 360 units over hard drive fault.
Kotaku, July 15, 2007
Web site publishes technical service bulletins sent by major car companies to dealers.
New York Times, July 15, 2007
Despite verbal assurances, contract states home warranties won't cover pre-existing conditions.
Orlando Sentinel, July 14, 2007
Johnson Electric asks court to force Dura to either assume or reject motor contract by Aug. 15.
Associated Press, July 13, 2007
Microsoft division president sold $6.1 million in shares before Xbox 360 woes disclosed.
Computerworld, July 13, 2007
Sen. Russ Feingold and Rep. Hank Johnson file anti-mandatory arbitration bll in US Congress.
San Antonio Express-News, July 12, 2007
Wisconsin Supreme Court refuses to reopen Harley engine lawsuit to include warranty data.
Associated Press, July 12, 2007
Assurant Solutions acquires Swansure, which owns D&D Homecare Ltd. and Adminicle Ltd.
Press Release, July 12, 2007
Ten-year Astroplay warranties proved worthless when school's field needed repairs.
Portland Times, July 12, 2007
Golf course wins $1.67 million warranty lawsuit against Textron's Ez-Go golf cart division.
Press Release, July 11, 2007
Snap-on Business Solutions signs Global Motorsport Group to a parts catalog contract.
Press Release, July 10, 2007
Red Bend Software sees 43% growth in Firmware Over-the-Air updating solutions for mobile phones.
Press Release, July 10, 2007
Despite hardware failures, Xbox 360 makes Microsoft "look cool" in customers' eyes.
Motley Fool, July 9, 2007
Martha Stewart OmniMedia's glass patio tables shatter, but Taiwanese maker is in liquidation.
Consumer Affairs, July 9, 2007
Nissan recalls 2007 Altima, tells NHTSA debris can cause air filter fires.
Bloomberg News, July 9, 2007
Iowa attorney general can't help unhappy out-of-state customers of X-treme Scooters.
Des Moines Register, July 9, 2007
Ten-year warranties of Penicuik Windows & Conservatories void after bankruptcy filing.
Glasgow Herald, July 9, 2007
Extended warranties comprised 2.2% Best Buy's revenue last year, down from 2.5% a year earlier.
Minneapolis Star Tribune, July 7, 2007
A/C maker Vaillant to take responsibility for warranty repairs rather than the installer.
ACR News, July 6, 2007
Ontario homebuilder fined for failing to register new home with Tarion Warranty Corp.
Barrie Examiner, July 6, 2007
Safeware debates offering third-party iPhone accidental damage protection plans.
InfoWorld, July 6, 2007
Microsoft lengthens Xbox 360 warranty to three years and takes a $1 billion charge in quarter.
Press Release, July 5, 2007
Microsoft's Xbox repair center in the UK is so swamped it's sending consoles to Prague.
Times of London, July 5, 2007
Apple says AppleCare Protection Plan for the iPhone to become available in July.
Apple Support FAQ, July 5, 2007
Global Warranty Group among unsecured creditors of bankrupt Alert Cellular LLC.
Associated Press, July 5, 2007
Ford's Current Model Quality Operating System helps reduce warranty claims.
Pittsburgh Post-Gazette, July 5, 2007
ServicePower to provide warranty claims processing tools for La Cornue's retail network.
Press Release, July 5, 2007
Union County commissioners want a longer warranty after elevator traps another passenger.
Richmond Palladium-Item, July 3, 2007
Foreign Tire Sales Inc. plans tire recall, says the manufacturer is not assisting.
Associated Press, July 2, 2007
Circuit City blames extended warranty sales decline on falling TV prices and staff layoffs.
This Week in Consumer Electronics, July 2, 2007
Warranty expired, Navy to pay $36 million to repair USS San Antonio built by Northrop Grumman.
Bloomberg News, July 2, 2007
Kawasaki's new dealer intranet processes 90% of warranty claims without manual intervention.
IT Pro, July 2, 2007
EB Games staff say the Xbox 360 is the least reliable gaming console in recent history.
Daily Tech, July 2, 2007
Apple says iPhone out-of-warranty battery replacements to cost $85.95.
Press Release, July 2, 2007
Consumer group complains about cost of replacing out-of-warranty iPhone batteries.
Information Week, July 2, 2007
AT&T says the iPhone is ineligible for its wireless phone insurance program.
San Francisco Chronicle, July 1, 2007
Service Net and partners offer theft recovery and online backup services for notebooks.
Press Release, July 1, 2007
 

 

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