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warranty

Limited Warranty

Limited Warranty - Plasma WEGA®

SONY ELECTRONICS INC. ('SONY") warrants this Product (including any accessories) against defect in material or workmanship, subject to any conditions set forth as follows:

1. LABOR: For a period of one (1) year from the date of purchase, if this Product is determined to be defective, SONY will repair or replace the Product, at its option, at no charge, or pay the labor charges to any SONY authorized service facility. After the warranty period, you must pay for all labor charges.

2. PARTS: In addition, SONY will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a period of one (1) year. After the warranty period, you must pay for all parts costs.

3. ACCESSORIES: Parts and labor for all accessories are for one (1) year.

In-home diagnostic warranty service is provided during the initial ninety (90) day period for 19" (measured diagonally) or larger screen size through a SONY authorized service facility.

To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to any authorized SONY service facility.
This warranty does not cover customer instruction, installation, set up adjustments or signal reception problems.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by SONY to service the Product. This warranty does not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses or batteries). This warranty is valid only in the United States.

Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service.This warranty is invalid if the factory applied serial number has been altered or removed from the Product.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with the SONY Partnership within ninety (90) days of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

For your convenience, Sony Electronics Inc. has established telephone numbers for frequently asked questions:

To locate the servicer or dealer nearest you, or for service assistance or resolution of a service problem, or for product information or operation, call:

Sony Customer Information Center 1.800.222.7669. For an accessory or part not available from your authorized dealer, call: 1.800.488.7669